Any help, Need to hide the field on catalog item on portal side.

[mastan babu ko1]

I have 2 field on catalog item 1- Device and 2- software to install.

So, I have a flage field (hide device) on sc_cat_item table. If that flage was checked tp true we need to Hide the Device Field on portal side (service Request side).

[Sujatha V M]

@mastan babu ko1 Please refer the below link similar to your requirement. 

https://www.servicenow.com/community/developer-forum/hide-reference-field-based-on-catalog-category-...

If you want the above configuration to work only in Service Portal, make sure you set the UI type as "Mobile/Service Portal". 

Please mark this as helpful and accept it as a solution if this resolves your query.

Thanks,

Sujatha V.M.

[mastan babu ko1]

Not totally similar, Here the case is flag filed was not in variable set But device field was in Variable set ( which we want to hide based on Flag field).

[Sujatha V M]

Could you please provide more information as it requires some clarity on it. 

[Tai Vu]

Hi @mastan babu ko1 

Could you please clarify your inquiry regarding the Flag field in the sc_cat_item table while the Device field on the portal side? It would be helpful if you could provide some screenshots for your use case.

Cheers,

Tai Vu