where to configure my lists in SOW workspace

SAM PRO: Software Loans

Hi All      More and more Software vendors are moving forward to the new business model of Subscriptions, and this is causing us to acquire licenses for each person in the company and increase the cost and more management to reuse them due to the com...

user and device allocation for saas O365 with sam pro

Would the synch auto allocate my users in SamPro?would any one let me know about  device allocation  sync auto  in sam pro . 

SW License Compliance Report identifies Unlicensed installs for SW Product but no Remediation Option

Hi All,We recently ran reconciliation for our Adobe Systems Publisher and the SAM Workspace's Software License Compliance Report identifies about 105 unlicensed installs for Adobe Captivate. When I go to Reconciliation Results and there are no Remedi...

Discovery Software Model Normalization

Hi , I populated data in the cmdb_sam_sw_install table via discovery for domain  A.As discovery models were not available initially they were auto-created in A domain via the "create software Normalization Business rule ". At last, normalization happ...

SaaS- manual import of usage for custom license metric

We are in the process of manually importing usage for some of our SaaS applications, which dont calculate the usage based on time or subscription, instead it depends on custom metrics, e.g.- number of emails sent, data downloaded. I am wondering if i...

deploy application Subflow

Hi Team,When we are to run deploy application (SubFlow).it's showing below error. Flow engine log entries. 

Delay automatic retirement of software entitlements (alm_license)

I am working on a requirement, text of which is below "Currently, when the end date is reached, an entitlement will move to the retired state... Some software licenses expire 10/1 - the first day of the fiscal year. We pay several days later and the ...

SAM Unlicensed Installs

Hello, We have unlicensed install on license workbench for some software models.Do servicenow allow us to  create any removal candidate rule for unlicensed install.I know, servicenow allow us to create reclamation rule for low usage software. Is ther...

SAMP Automatically create user / device allocations (entitlements)

In a SAMP, OOTB configuration, shouldn't the workflow: "Procurement Process Flow - Software" create a user allocation (or a device allocation)?  I see that the workflow: "Procurement Process Flow - Auto allocation enabled" will create an allocation, ...

Any help, Need to hide the field on catalog item on portal side.

I have 2 field on catalog item 1- Device and 2- software to install.So, I have a flage field (hide device) on sc_cat_item table. If that flage was checked tp true we need to Hide the Device Field on portal side (service Request side).

Snow Graph Connector SCCM- not showing schedule for SG-SCCM SAMP Usage

Hello,we have ServiceNow Graph connector for SCCM installed but not showing schedule for SG-SCCM Software Last Used and SG-SCCM SAMP Usage   ServiceNow SAM professional enabledSCCM Usage Metering Spoke is installed. ( after configuration sccm) thanks...