We are trying to configure history report on alm_asset table using sys_Audit table for the state field(install_status) where values are 1,2,3, 4 etc in sys audit table fields old value and new value. We need to display if old value = 1 then display c...
Hi Legends, We have set up a direct integration profile to bring Adobe subscriptions (Count is 250K) to table samp_sw_subscription, We want to filter data based on the field present on the subscription record but somehow BR is not working as expect...
Hello All, I am new to this space and need more information on my three failing software asset jobs to figure out the solution. Thanks in advance
Hi All, Does anyone know how to delete unwanted Software Models in the Software Asset Workspace please?I am able to delete them in Classic UI (via Actions on Selected Rows) but can not see an option to do it in the Workspace. We are in the process of...
Hi I would like to create a report that shows the number of assets purchased before a date and after this same date.I don't see how to proceed thank you
Hi community, Hoping I can get a little guidance - I'm working with a client that uses a lot of software that isn't covered in ServiceNow's content library so I'm having to set everything up manually. So far I have:Created company record for the publ...
Hello Experts, Goal : We want to Add user(for whom we requests software) to AD group through Microsoft AD spoke. We have created successful connection between ServiceNow and AD through Microsoft AD spoke (windows credenti...
Team, I've a query related to normalization. Can anyone please suggest how to do normalization of discovery models in Dev, Test & Prod?Do we need to do manually in all environments? If yes, it will take too much of time, any other alternative for thi...
Can we customize the SAM reconcilization sceduled weekly job for some specific publishers.or can we prioritize the reconcilization.
What is the maximum number of task that can be viewed under the value builder section of success portal What is the correct ans?1. 52. 103. 154. 20 Kindly assist
Hi all, Can someone please, share demo presentation of Software Asset Management.Its urgent requirement. Thanks in advanceSriram
Hi, Would like to get some advice from fellow experts here on how to deal with Adobe non compliance issues we are seeing on our platform Scenario: 1. We have user subscription based license model available for Adobe as a publisher.2. We have uploaded...
Hi, I am looking to create a report/dashboard where in i'd like to see the Contract(s) or Entitlement(s) % renewed day(s) after expiry. For example - Contract expired on 30th Jan was then renewed within 30 days, meaning before 1st March - i am lookin...
How to copy Currency value from contract(ast_contract) table to contract renewal task(sn_contract_renewal_task) using BR Here the the value from Contract value field is copied into Contract value(Previous year's amount for renewal) field in the rene...
Question:Is there a way for SAM Pro to only count SSO subscription users for users that have a specific role or license assigned to them in the respective SaaS portal? Context: We have set up a SSO integration profile for software that our end users...
