As a contract manager, i need notification for 120,90, 60,30 days on contract that have termination period
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‎09-20-2022 08:07 AM
Hi,
I need notification (120,90,60,30 days) on contract that have termination within the contract. Notification should be sent to the contract Management team/Admin and contract owner,
Note: This needs for SAM(i don't think it will impact anything)

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‎09-20-2022 09:05 AM
Hello,
You will find similar configuration for KB articles so go through these links and do accordingly
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0955101
https://community.servicenow.com/community?id=community_question&sys_id=5d951472db48f850414eeeb5ca961924
https://community.servicenow.com/community?id=community_question&sys_id=bf5a124e1ba2cd50ed6c9979b04bcb52
https://docs.servicenow.com/bundle/quebec-servicenow-platform/page/product/knowledge-management/concept/email-notifications-km.html
Please hit like and mark my response as correct if that helps
Regards
Regards,
Musab
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‎09-22-2022 09:21 AM
Check out Contract Renewal Workflows on the Tokyo broadcast coming up October 5th. As with all workflow processes on the platform, they can be configured to align to a specific company's processes: https://www.servicenow.com/events/digital/tokyo-release?state=digital.tokyo-release&redirect_uri=https%3A%2F%2Fknowledge.servicenow.com%2Flibrary