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Docusign Envelop Consumption

Hi All, I am working on an integration with DocuSign and after initiating the connection and populating the information we see the list of users as well as the subscription consumption summary (sam_saas_consumption_summary) which shows the amount of ...

Not able to see all the users for Smartsheet subscription data

We have established Smartsheet integration and ran the schedule job. We have not got any error and pulled data in the Subscriptions table. However we have team members who use Smartsheet but their subscription data is not being pulled. Below are some...

koushik11 by Tera Contributor
  • 357 Views
  • 1 replies
  • 0 helpfuls

Resolved! SAM Youtube Course

Hello Everyone,I’m excited to begin my journey in Software Asset Management (SAM) and am currently learning about it through the Now Learning Platform. If anyone has recommendations for YouTube courses or helpful video resources, I’d greatly apprecia...

Activate all Software Asset Management Professional plugins

I recently requested the "Activate all Software Asset Management Professional plugins" plugin to be activated on my personal development instance: dev261336. Unfortunately the plugin was not activated.  What are not next actions?  

Luke45 by ServiceNow Employee
  • 541 Views
  • 2 replies
  • 1 helpfuls

Resolved! Software asset management

Hi, I need to implement software asset mngt process using OOB SAM pro functionality.Based on the requirement, we have 10 publishers. what I have:1. Software installation data via third party discoverywhat I need to know:1. Does software models get cr...

Correctness of SAM data

We are in a phase to onboard all entitlements from different softwares into SAM Pro. One of the tasks I have been assigned is to analyze "completeness of data".How do I do that for SAM? What should I be looking for?A few things that come to my mind i...

iamkurt by Tera Contributor
  • 332 Views
  • 1 replies
  • 0 helpfuls

SAM (Software Asset Management) Tables and Data Migration

Hello Team, appears it is surprisingly difficult to find reliable information about how SAM changes some of the related tables and data, so I hope someone can help! I need to know in detail what changes in the functionality and interactions between b...

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