i have completed the certification on CIS from my company email id , now i have changed the company due to which i am unable to download that certificate from servicenow portal. Can anyone guide me how can i get my certificate.
Hello Community !I migrated my test environment to Yokohama release and since then I am not able to display the "related field" in the software installation table within the workspace (dot walking).Has this functionality been deprecated or what?Thank...
I have installed below plugins after installing PDI with Yokohama Release however Software asset workspace is not available under workspaces section. Activated Software Asset Management Professional for Engineering ApplicationsActivated Software Asse...
If anyone recently moved from SG SCCM to SG Intune, what are the things we need to take care before we completely phase out SG SCCM to ensure no to minimal impact on data or what are the different areas to check what could impact and what not before ...
Hello Team,I am trying to create a report in ServiceNow to match Entitlements with Discovery Models. I want to see which Entitlements don't have matched Discovery Models and vice versa.Essentially, I need to display if they are under-licensed or over...
Under SAM Workspace -> License Usage -> Reports - I have created two new reports. Like OOTB reports, how can I fix the columns for the team as shown in the attached image rather than all of them trying to dotwalk fields which I know shall be required...
I am taking the SAM Fundamentals on demand course and attempting Lab 4.3.1. When I get to the Overlapping Usage this tab is missing from the Software Asset Workspace in my lab instance. I don't think I've missed any of the prereqs but happy to take...
Hi community,The below is for MS SQL Enterprise... does anyone know how to solve the 'Undetermined' Reason when you have installs requiring action?
Hi all, I am not sure if there is a method to capture the information I require, but I thought I would ask you guys. My company is using the 'published' field in the Software Models table to identify whether a Software Model will be available in the ...
Hi,We were working on software entitlement import with the purchase date using OOB entitlement import from s/w asset workspace, but during the import, our Purchase date & Start date are set to the current date, & the end date is not getting fetched. ...
Hi Everyone, I’m currently working with software subscription data in ServiceNow’s SAM Pro, and I’ve noticed a discrepancy in compliance behavior that I need clarification on.I imported two sets of data into the samp_sw_subscription table: Microsoft ...
After upgrade to xanadu version.In Sam adobe direct Integration Sam-import adobe user subscription scheduled job is getting failed. Please let me what should be done for this.
We're currently running Service Graph Connector for Microsoft Intune to pull computer/device/SW installation data into the CMDB. We're also running SAM Pro. I have a query about how ServiceNow reconciles potentially uninstalled software installation ...
Hi there, What is the criteria for a publisher to be listed in the dropdown of the run reconciliation option. I was advised that it was just where there was entitlement but this is not the case with our installation. For reference we are a set of re...
I am currently studying SAM and M365 integration.For example, assuming an environment where M365 integration is complete and Software Model and Software Catalog Items are correctly created, I have come to the understanding that [When an end user appl...
