Best way to deal with Progressive Web Apps (PWA) in SAM

MufaroM
Tera Contributor

Hello,

 

Just curious to find out how others have been dealing with Progressive Web App (PWA) installations in SAM?

 

We have a few unnormalized discovered software and upon further investigation found that it was from PWA installations from people obviously creating easy access shortcuts to the websites they frequently use. However, these are then discovered as actual applications with the discovered name being a url, making normalization difficult - for example, in my investigation I downloaded the ServiceNow University url as a PWA and it came up in SAM and obviously this isn't an application ServiceNow has developed but it's a website so theres no equivalent application to map it to unlike YouTube.

 

So my question is, how is everyone else dealing with these? Are you just telling/restricting users from downloading them or is there a better way to deal with this, or is this a first.

 

For reference, this is how the PWA's are downloaded;

Screenshot 2025-07-06 185203.png

 

Thanks!

0 REPLIES 0