Hello Guys, Please I need some help here.I am trying to follow the wizard for import new entitlements, but show me erro. I don´t know what is, becasue the SAM pro plugin is active. 1 - ) I am going to new: 2-) Guided step by step walkthrough 3-)...
Hi there, we want to setup the Software Packaging process in ServiceNow and I'm thinking what is the best place to store the information. We have SAM Pro in use and know that what is installed will be collected via the respective source. What we want...
this is the complete request, but no intune spoke , i am trying with servicegraph connector,PDQ/Intune Config, App-Role Matrix, Deployment Scripts, Integration Setup with SNOWRequired Spokes/Plugins:● Spokes: Microsoft Intune Spoke or manage Engine (...
Hi everyone. We're in the process of onboarding Microsoft Dynamics 365 into our SAM module but we are struggling to understand and defend the level of access that the integration should have.Existing documentation states the permissions required and ...
Hi Community,We are using Tanium as a Discovery source for SAM Pro, but we noticed that the following fields remain blank in the Software Installation table (cmdb_sam_sw_installLast UsedAssigned ToIs this expected behavior?I’ve heard that SAM Pro may...
Hi all,Has anyone exported the licensed required usage data? This would be extremely helpful information to pass along to other teams. Ex.In license usage, looking at a singular product, I would like to be able to cleanly export a list of the users...
I have an entitlement with some user allocations that will expire in a few days. I’ve received a new entitlement with the same metrics. How can I copy the allocations from the expiring entitlement to the new one?
Hi all, I could use some brainstorming over an executive report I need to come up with, and can't quite figure out the detail to pull it. I am needing to answer, What % of our Installs (sccm) do we have entitlements for. From cmdb_sam_sw_install, I c...
Hi Community,We have several Software Models in SAM Pro where:The publisher data exists in the system,But the publisher is not visible on the Software Model record.Because of this, the publisher still appears under the Reconciliation tile, but the co...
We are trying to manage Windows 10 ESU (Extended Security Updates) licensing in SAM Pro.We manually created Software Models and entitlements for Windows 10 ESU, but reconciliation is not working as expected.Our challenge:ESU behaves like OS maintenan...
Hello Community,We are running Discovery using Tanium and noticed that several software installations detected in Tanium are not appearing in the cmdb_sam_sw_install (Software Installations) table in SAM Pro.Has anyone experienced this mismatch?I am ...
Hi all,Looking for a bit of guidance on setting up the Workday integration with SAM Pro.When creating the integration profile the connection details, SOAP username and SOAP password are prefilled. This looks to be caused by an existing Workday integr...
We are scanning network printers which is giving printer supplies like toner, cartridge info. Now we have a request to load inventory of Printer supplies which are available in stockroom. Idea is to to assign them to a printer once they are installed...
Hi Community, I’m trying to understand how the “Ignored” status is set within SAM Pro, specifically in the Entitlement Import process. I regularly see entitlements marked as “Needs Review,” but I’m unclear on how or when an entitlement is assigned th...
We are trying to import MLS, which is an extremely large file, and unfortunately, there are size limitations in SAM Pro.Our base licenses have been purchased throughout many prior years. What is the best approach? Any guidance would be appreciated. T...
