SAM forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Import Software Entitlements - Error

Hello Guys, Please I need some help here.I am trying to follow the wizard for import new entitlements, but show me erro.  I don´t know what is, becasue the SAM pro plugin is active.   1 - ) I am going to new:   2-) Guided step by step walkthrough 3-)...

config error.png config error.png
miguelteres by ServiceNow Employee
  • 1738 Views
  • 8 replies
  • 0 helpfuls

Resolved! Software Packages

Hi there, we want to setup the Software Packaging process in ServiceNow and I'm thinking what is the best place to store the information. We have SAM Pro in use and know that what is installed will be collected via the respective source. What we want...

Frank Eck3 by Kilo Guru
  • 685 Views
  • 3 replies
  • 1 helpfuls

Dynamics 365 Integration Permission Requirements

Hi everyone. We're in the process of onboarding Microsoft Dynamics 365 into our SAM module but we are struggling to understand and defend the level of access that the integration should have.Existing documentation states the permissions required and ...

miguelalbano by Tera Contributor
  • 1489 Views
  • 3 replies
  • 1 helpfuls

Export License usage information

Hi all,Has anyone exported the licensed required usage data?  This would be extremely helpful information to pass along to other teams.  Ex.In license usage, looking at a singular product, I would like to be able to cleanly export a list of the users...

oberlel_0-1770731416360.png oberlel_1-1770731523979.png oberlel_2-1770731735737.png
oberlel by Tera Contributor
  • 659 Views
  • 3 replies
  • 2 helpfuls

Setting up Workday SAM Pro Integration

Hi all,Looking for a bit of guidance on setting up the Workday integration with SAM Pro.When creating the integration profile the connection details, SOAP username and SOAP password are prefilled. This looks to be caused by an existing Workday integr...

Cairns by Tera Expert
  • 868 Views
  • 8 replies
  • 1 helpfuls

Loading Printer supplies (Toner) stock room inventory

We are scanning network printers which is giving printer supplies like toner, cartridge info. Now we have a request to load inventory of Printer supplies which are available in stockroom. Idea is to to assign them to a printer once they are installed...

Raj56 by Kilo Guru
  • 1429 Views
  • 3 replies
  • 1 helpfuls

SAM Pro Entitlement Import - Ignore Status

Hi Community, I’m trying to understand how the “Ignored” status is set within SAM Pro, specifically in the Entitlement Import process. I regularly see entitlements marked as “Needs Review,” but I’m unclear on how or when an entitlement is assigned th...

Zach Allen1 by Tera Contributor
  • 443 Views
  • 2 replies
  • 0 helpfuls

SAM Pro MLS Import -Large File

We are trying to import MLS, which is an extremely large file, and unfortunately, there are size limitations in SAM Pro.Our base licenses have been purchased throughout many prior years. What is the best approach? Any guidance would be appreciated. T...

pittic by Tera Contributor
  • 573 Views
  • 3 replies
  • 1 helpfuls
Labels