Best way to implement a sublocation of a Stockroom.
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03-16-2022 05:16 PM
I am new to ServiceNow and our Business is moving from Spreadsheets to ServiceNow Assets and Requests. ( YAY!)
I can see people create fields and then transform Map these fields to other tables but as I said I'm very new to ServiceNow and cannot code/ script anything to save my life.
Kind regards
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03-27-2022 02:58 PM
Thank you
So i made a 'Secure Locker' and a ' Secure Locker Drawer' Stockroom Type
Made the Drawer a child of the Secure Locker stockroom.
Ensured the naming convention is correct.
Now these secure lockers are in head officers or central locations around the country.
I noticed that when I tried to do a request item and a source Request that the local stock option wasn't available.
Because the contact was has a different location to the stockroom then it wasn't an option.
i tried making the Secure Locker location a parent location of the Contacts location but didn't seem to help either.
Using the source Item button as part of the workflow looks like a great option to assign the asset to the user ready for them to come and pick it up.
Does anyone know a good way to make the source from the local option work?
kind regards
Pete