Best way to implement a sublocation of a Stockroom.

PeterC90
Kilo Contributor

‎03-16-2022 05:16 PM

Hello Everyone

I am new to ServiceNow and our Business is moving from Spreadsheets to ServiceNow Assets and Requests. ( YAY!)

We ship Assets to some Smart Lockers ( lockers that can be accessed by a Code to access a door that has the asset within)
 
I have set these lockers up as a Local/ Onsite Stockroom so we can see which stock is in each locker.
 
The lockers have 15 draws that each has its own coded lock on the doors.
I need to have some kind of sub Stockroom location to track the draw in which the stock is placed, so I would be able to see which stock is in which locker and which Bay/draw.

it's important we know which stock is in which Draw so we can give them the pin to the correct user who needs that specific Model.
 
I'm sure people go pretty granular when dealing with Stockrooms, Like Bay, Isle, Row and Shelf ( similar to Ikea for example)
 
What would be the best way to achieve this? Ideally, I want to look up the asset or configuration Item of that asset and see where its located.

I can see people create fields and then transform Map these fields to other tables but as I said I'm very new to ServiceNow and cannot code/ script anything to save my life.

Kind regards

Thank you
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PeterC90
Kilo Contributor
In response to Arthur Schulcz1

‎03-27-2022 02:58 PM

Thank you

So i made a 'Secure Locker' and a ' Secure Locker Drawer' Stockroom Type
Made the Drawer a child of the Secure Locker stockroom.
Ensured the naming convention is correct.

Now these secure lockers are in head officers or central locations around the country.

I noticed that when I tried to do a request item and a source Request that the local stock option wasn't available.

Because the contact was has a different location to the stockroom then it wasn't an option.

i tried making the Secure Locker location a parent location of the Contacts location but didn't seem to help either.

Using the source Item button as part of the workflow looks like a great option to assign the asset to the user ready for them to come and pick it up.

Does anyone know a good way to make the source from the local option work?

kind regards

Pete

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