Oracle and Vmware publisher pack in sam
Hi Team, Did anyone configure Oracle and VMware publisher packs in SAMPRO? If yes, what are the steps after completing discovery of oracle and VMware? Thanks,
Forum Posts
Resolved! Dynamics 365 , power apps data is not reflecting in subscription table from M365 portal
I have established Microsoft 365 SaaS integration but I observed that all the data present in portal is not getting reflected in subscription table . I am not able to see products like Dynamics 365 , Power apps etc ? as this are present on portal. ...
Creating Software Assets from a Procurement Purchase Order After Ordering but BEFORE Receiving
ServiceNow Procurement Purchase Orders gives some flexibility for Hardware Asset Management to create assets before they have actually received them. This can be done via a link that pops up on the Purchase Order or Purchase Order Line Item when you ...
Resolved! Reconciliation in SAM
Hi, 1. Can anyone tell the exact process of how Reconciliation works in Software Asset Management Professional. Want to understand how Discovery model is liked to Software model in calculation. 2. I have list of all software models on one side, on o...
Setting up SW model for entitlements that the product has different entitlements
We are new users to SAM Pro and wanted to see if people had advice for how we should set up a software model for a product that is in the content library as a single product (PingFederate) and the content library has both of the PPN's that the vendor...
Request for Demo and Advice on Asset Lifecycle Management Solution
Hi there,I’m part of a team responsible for supporting, installing, maintaining, and managing OT assets—both hardware and software—used in traffic systems, covering backend operations as well as field components (e.g., roadside equipment).We are curr...
Concurrent users
How does ServiceNow track concurrent licenses? In the entitlement you can only assign the number of users up to the QTY of the licenses.
SAM Office Hours April 2025 – live verbal questions and answers
Hello! Thanks to all who attended April’s SAM office hour session, we had over 200 attendees! Below is a summary of the live verbal questions discussed during the call, along with written answers. Feel free to ask more questions here in this commu...
How to find End Of Support and End Of Life date
We need to export End Of Support and End Of Life date of SoftwareWe checked Software Lifecycle Reports table.We found that: End of life start date End of support start dateHowever, We see that software have current phase is End of Support, Curren...
installation are being shown under Microsoft windows on license usage even after suite is created
I have created suit for Microsoft windows , making Microsoft enterprise E5 as parent , after running the reconcilition , I observed that few installation are being shown under microsoft windows on license usage ? It should be shown under M365 E5 but ...
Enabling SAM in my developer instance
I have got a developer instance - and logged but I only see "Asett Workspace", "CMDB Workspace", "Process Mining Workspace" and "Service Operations Workspace" but cannot Software Asset Management. I tried to follow this https://www.servicenow.com/com...
Resolved! Unlimited licenses for Resource Consumption
My organization has a license which is unlimited and the license metric is "Per Tenant" . For ELP, I manually prepare the ELP by taking the consumption from the app owner. On SAM Pro, I created the entitlement with "Resource Consumption" metric and ...
SAM-SaaS Integration
Hi All, Does anyone worked on SaaS integration for Confluence cloud. Whenever I'm trying to get oauth token ,a dialog box appears like " This app requires access to a confluence site which you don't have or dont have the permission to access"But I ha...
Resolved! CIS- SAM
Please provide CIS - SAM dumps if anyone has. Thank you in advance!
