Featured Software Asset Management: On Demand
Software Asset Management (SAM) allows you to take control of your software assets, which reduces your compliance risk and lowers software costs. This blog covers your full SAM journey, which includes...
Blog Articles
New Whitepaper Series: IT Asset Management Lifecycle Accuracy and Coverage
For two decades, IT asset managers have asked: Do we have the exact date? The answer still matters. But today's stronger question is: Do we have the exact date, or where we don't, a usable lifecycle s...
IT Asset Management Lifecycle Accuracy and Coverage Whitepaper Series (Part 6 of 6): Conclusion
Part 6 in a 6-part whitepaper series ⭐ Complete Series: IT Asset Management Lifecycle Accuracy and Coverage This post documents how for years IT asset management has chased accuracy (the exact right d...
IT Asset Management Lifecycle Accuracy and Coverage Whitepaper Series (Part 5 of 6): Run a Program
Part 5 in a 6-part whitepaper series ⭐ Complete Series: IT Asset Management Lifecycle Accuracy and Coverage This post covers the practical side of running a lifecycle coverage program. You'll learn wh...
IT Asset Management Lifecycle Accuracy and Coverage Whitepaper Series (Part 3 of 6): SAM
Part 3 in a 6-part whitepaper series ⭐ Complete Series: IT Asset Management Lifecycle Accuracy and Coverage This post is a tour of every tool Software Asset Management (SAM) gives you to fill in missi...
IT Asset Management Lifecycle Accuracy and Coverage Whitepaper Series (Part 2 of 6): Reporting
Part 2 in a 6-part whitepaper series ⭐ Complete Series: IT Asset Management Lifecycle Accuracy and Coverage The previous blog post made the case that coverage, not accuracy, is the binding constraint....
IT Asset Management Lifecycle Accuracy and Coverage: An Overview (part 1 of 6)
Part 1 in a 6-part whitepaper series ⭐ Complete Series: IT Asset Management Lifecycle Accuracy and Coverage This post makes the case that lifecycle coverage, not accuracy, is the real constraint on mo...
Nexus for Asset Management 2026: Register Now and Submit Your Story
The Asset Management Community is Coming Together — Are You In? October 7–8, 2026 · ServiceNow HQ, Santa Clara, CA · Free to Attend We're excited to announce that Nexus for Asset Management 2026 is ...
M365 automated License assignment and removal using AI Agents on ServiceNow SAM Pro
AI agents can now help fully automate both license assignment and license removal for Microsoft 365 software, creating a true end-to-end, near zero-touch flow — from request to reclamation — without m...
Microsoft SQL server- Discovery Solutions Comparision Matrix for SAM Pro
Microsoft SQL Server is a widely used database solution. For SAM Pro to determine licensing accurately, the discovery solution must provide all required details, such as edition, CPU core count, CMDB ...
Why Data Normalization Matters for SAM and Enterprise Architecture in ServiceNow
If you’ve ever tried to build out a Technology Reference Model (TRM) in ServiceNow and something just didn’t seem right in the data, chances are the root cause was a lack of normalization.In Software ...
What's New in Australia Release for Software Asset Management
ServiceNow® Software Asset Management helps organizations understand, control, and optimize software and cloud spend across the full asset lifecycle. By unifying software, cloud, and contract data on ...
Earned, Not Announced: Why Customers Should Bet on Proof Over Promise
Rahul Tripathi is SVP & GM of the Service Operations Business Unit at ServiceNow, responsible for ITSM, ITOM, and CMDB/ServiceGraph. Previously he served as CPTO at Skytap and CTO at Nutanix. I've spe...
Your Assets Deserve More Than a Spreadsheet. Come See What's Possible at Knowledge 2026.
If you manage IT and enterprise assets, you already know the weight of it: audits you weren't fully ready for, software spend that crept past budget, assets scattered across stockrooms and spreadsheet...
Microsoft Windows Server Guided Setup on SAM Pro
Guided Setup for Microsoft Windows Server on ServiceNow SAM Pro delivers detailed step by step guidance to help you configure and verify your Windows Server setup on ServiceNow SAM Pro. This enables y...
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