Chassis can be a CI?

[Suman21]

Hi,

Can Chassis be a CI? Our Asset Management team wants to track the Chassis as well

But I would like to understand if Chassis can be part of any IPC process?

Will there be any impact from Chassis for business Delivery.

Correct me, Chassis information will be captured only for Physical Devices right?

[suvro]

Two types of chassis is being supported by ServiceNow

Server Chassis and Cisco UCS Chassis both are a part of CMDB and can be considered as CIs and are extending from Hardware

[Suman21]

Thanks Suvro for reply.

Can you please confirm if the Server Chassis is discoverable? I have looked into the Server Chassis table and found empty records.

If it can be discovered, do we need to make adjustment in Discovery probes or patterns?

Also, I can under the Serial number table, The Chassis serial number scans, is that Chassis is different from Server Chassis?

[Scott Halverso1]

I've started seeing Hardware Asset Managers more frequently want Racks and Chassis in the asset repository.  Especially in organizations that further along in the maturation journey.  Racks and Chassis are purchased, have POs, Invoices, depreciations schedules.

In my expereince Racks and Chassis are handled as a "non-discoverable" Assets/CIs.

[Phil Scherry]

At a previous organization we had both IBM and Cisco UCS chassis.  The Cisco UCS was discoverable, but the IBM chassis were manually entered.

We put it on our roadmap to write a custom pattern to discover the IBM chassis, but I left the organization before we did that.