Cohesity in SAM Pro

[FeniP]

Hi team,

I am currently working on loading Cohesity DataProtect into ServiceNow SAM Pro. I understand that this product requires custom license metrics, and I wanted to check if there are any additional prerequisites or integrations needed to obtain installation or usage data.

If anyone has previously loaded or managed Cohesity DataProtect in SAM Pro, your guidance or best practices would be greatly appreciated.

Thank you in advance for your support.

[SAMfluencer]

Hi @FeniP ,

There is already a published ServiceNow community post specifically covering Cohesity DataProtect custom metric creation, including the logic to pull disk space from cmdb_ci_computer and convert GB → TB. This is your primary build guide.

https://www.servicenow.com/community/sam-blog/how-easy-is-creating-a-custom-license-metric-in-sam/ba...

If this helped - amazing, you're welcome, go click Helpful and Accept as Solution. If it didn't - well, at least you learned what not to do. Either way, we grow. 

Cheers, Abby

ITAM Principal Solution Architect

[FeniP]

Thank you, I will try this solution.