@Lydia Kim
In ServiceNow, the Companies table (core_company) is used to store information about organizations that your company interacts with, such as customers, partners, vendors, and manufacturers. The Manufacturer and Vendor fields in this table have specific roles:
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Manufacturer:
- The Manufacturer field is used to identify companies that produce or create products, especially hardware or software. These are the entities responsible for designing, building, and delivering the physical or digital goods.
- For example, if you're tracking a laptop in your asset management system, the manufacturer would be the company that built the laptop, like Dell, HP, or Apple.
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Vendor:
- The Vendor field is used to identify companies from whom your organization purchases goods or services. Vendors are usually the resellers or distributors of products and services. They may or may not be the original manufacturers.
- For example, if you buy a Dell laptop through a reseller like CDW or Amazon, CDW or Amazon would be the vendor, while Dell remains the manufacturer.
In summary, Manufacturer refers to the entity that produces the product, while Vendor refers to the entity from whom the product or service is purchased.
