Hello, We have a couple of cases where software can be over-allocated, and I am trying to understand the best way to document these entitlements. Example #1: A software product by publisher A uses a concurrent license metric group of 400 licenses, bu...
Hi All, I want to create Entitlement using Software Asset Workspace, I have filled the all the visible fields on forms and saving form, but getting the following error. Steps: Navigate to Software Asset Workspace -- > Create Entitlement --> Fill Form...
Hello,I am trying to understand what filters are in place behind the scenes for the "Unlicensed installs" metric on the License usage section of the Software Asset Workspace for a particular product. In our case, there is product I am going to call "...
I recently found a gap in the data coming in from the content services library. The product Microsoft R Open is the example I will be using. The content services is populating software product lifecycle data daily for other products and publishers. H...
Hello,I understand the value of having Perpetual entitlements and Maintenance entitlements associated to them, but I don't fully understand the use case for the combined Perpetual + Maintenance entitlements. Does anyone regularly use combined Perpetu...
Hello Experts, @Daniel Slocum I am trying to create software models for Autodesk publisher, but system is preventing and throwing an error " Publisher and Product Manufacturer do not match". I tested other publishers and for some reason I am not abl...
Hi SNC, I'm wondering how to connect discovered (SN Discovery & ACC) Software Products/ Models to CIs in the CMDB. I'm not referring to the CI that has the Software Installation, but e.g. Database CI hosted by a server. Should this be done via Asset ...
Hello Experts, I am curious to know if the Content Service Library with SAM Pro is chargeable or free.I want to opt in for this service for my client, but the client has doubt about it. Even I have searched many docs and videos but not getting the re...
Asset model categories are not captured by the update set. I created the model category from here:Product catalog > Product Models > Model Categories > Newbut didn't capture by the update set.Please advise.Thank you.abrouf
Hi friends,When it comes to alm_license table, the software asset data is by default not synchronized with CMDB class. Any specific reason for this ????Is it a good approach to synch SAM table to Software package table on CMDB side ???Please guide. T...
We have a situation which seems quite common. We have some products which have plenty of rights but also has 4 'unlicensed installs'. As a result, the product is viewed as non-compliant. What makes an installation 'unlicensed' and how do make a insta...
Hi Team, Is their any way we can see software installation data for workstation, in our SN environment. We are going to upgrade to UTAH. We can only see the data for servers not for workstations. Thank YouLoveneesh
We use Https with mid server to integrate ILMT. Step 1: As per our documentation, we utilized the keytool in JRE to convert the .cer file into a keystore. Subsequently, we securely stored the keystore in the cacerts file on the midserver, applying a ...
Hello, Is there a white paper for IBM ILMT ServiceNow integration and understanding imported data in "peak consumption report" (samp_ilmt_sw_intstall) and other staging tables created post this integration? Thank you in advance, Parul Chaudhary
I have had the below request from a customer however I am not sure this is possible. I also do not think it should work this way. It all pulls from SCCM. Sadly i do not no enough about SAM to give the customer a decent response to this. Basically whe...
