Copilot’s usage data in microsoft

mastan babu ko1
Tera Contributor

Copilot’s usage data is in Microsoft's admin console and it’s not pulled through either through Microsoft connector.

Can anyone help get to know about the steps automate the collection of usage reports for Copilot from Microsoft 365 into ServiceNow.

Any Documentation or configuration guidelines for setting up this integration ?

4 REPLIES 4

Tanushree Maiti
Tera Patron

Hi @mastan babu ko1 

 

Upload the Microsoft 365 Copilot , Visio Online, and Project Online usage reports to your ServiceNow... 

 

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti

This link also you can check: https://www.youtube.com/watch?v=PRZdddVOXkM&t=2s

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
This video provides a step-by-step guide on how to download usage reports from the Microsoft Admin Portal and seamlessly import them into your ServiceNow instance.

Hi, yeah, above you mentioned the manual process, I would like to know about is there any automation process, like any connector or API? As we have Microsoft graph Api to get other usage reports but now copilot usage data?

dtsynyega
Tera Contributor

As far as I've been able to tell, there's no automation process that can gather this information. You have to follow the semi-automated import process as posted above.