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01-22-2024 06:30 AM
Hello Experts,
I am curious to know if the Client Software Distribution (CSD) is part of SAM Pro/SAM Enterprise or its chargeable. I mean need to spend more money to purchase the CSD plugins(com.snc.orchestration.client_sf_distribution).
Use case is : Customer want to allocate and de-allocate/reclaim the software with automation(No human interference).
Even they have some homegrown package that works with SCCM to allocate only. We have suggested that CSD is bast for this use case but now customer asking is that free or paid because they not want to spend more money on this.
Solved! Go to Solution.
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01-22-2024 12:23 PM
as mentioned @2345678987 the CSD full-package is not included and needs to be licensed as part of the Integration Hub - Integrated solutions module Integration Hub and Automation Engine Overview (servicenow.com)
But SAM Pro includes the following licensed CSD feature .- "software uninstall functionality only, also called software reclamation" Request Software Asset Management (servicenow.com)
Best, Dennis
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01-23-2024 07:16 AM
Thank you so much @2345678987 for your valuable response on my query.
Just for my curiosity I want to know what are the complete features CSD have?
What I know is
1- It can install the software with automation(May be with help of SG-SCCM) please correct if I am wrong here.
2- It can uninstall the software (With help of SG-SCCM) In case user left Organization
3- It can reclaim the software (In case software in underutilized or not used in a specific period of time)
What are the other feature its contained in complete CSD module.
Thanks in advance!
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01-23-2024 07:41 AM
Thanks @dreinhardt ,
This will really help.
I need one more clarity here that if customer will purchase the "Automation Engine Professional v3" still they need to purchase 'com.snc.orchestration.client_sf_distribution', or not. I am asking because Orchestration module also consume separate license(Hope I am not wrong)