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Device is not being shown in allocated to field ?

kiran kumar m1
Tera Contributor

‎01-24-2025 03:35 AM

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Whenever we source a license , it gets assigned to the particular user , but I am not able to see my hardware device name on the allocated_to field ? even i have a hardware device on my name ? does the hardware device gets attached automatically or do we have to do it manually 

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dreinhardt
Kilo Patron
Kilo Patron

‎01-26-2025 12:38 PM

Hi @kiran kumar m1,

I can assign users/devices as part of the "Source Request" SCTASK and it depends on the product license metric.

The linked workflow is called "Procurement Process Flow - Software"

 

 

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Best, Dennis

Should my response prove helpful, please consider marking it as the Accepted Solution/Helpful to assist closing this thread.