I am looking for some additional information on how to set up Microsoft SPLA as a Software Entitlement. I reviewed the supported Microsoft packs HERE and didn't see one specific to SPLA. I saw another post in this area where ServiceNow was looking to...
Exam
Hi - does anyone have a good resource for practice exams for SAM Pro Fundamental?
HI , We have integrated Virtual agent with Microsoft teams. We have a requirement when approver gets the notification to Approve/ Reject in Teams for RITM , we want to give one more ui action to update the comment without approve/reject when the app...
I have two questions. 1. I understand that 'Software Discovery Model' imports data through Discovery.how does 'Software Model' data fill up? 2. what is the difference between Software Model and Software Discovery Model?
Can I add the user allocations as a related list/record on the interaction record. The records that should appear in the User Allocation list are based off of the "Opened For" value which references the sys_user table?
Success portal is not visible in software asset amangement portal servicenow utah version.
Hi Community, Firstly I created a new form and then later added that form in order guide. But in portal while testing, the form which i created is not visible under that order guide. Please refer the below snips for reference. Thanks,Spandana.
I am trying to understand how reconciliation to the License Workbench and more broadly when subscriptions come in works. For example, with installs, a discovery model is associated to the install, and that discovery model (assuming it is normalized c...
Setting up SAM Pro in a Domain Separated instance and need additional information pertinent to the Domain Asset Process Settings, what purpose they serve, how/why to configure, etc. Can find no details on the Docs site.
In the software installation table, each instance of Windows Server Standard appears twice, but with a slight name variation. Microsoft Windows Server 2019 Standard- Product ID = 00429-70000-00000-AA946Windows 2019 Standard - Product ID = (blank) Sin...
OOB ServiceNow doesn’t create a Software CI from the Software Model. While you would track the software with models, licenses and the installations in SAM Pro in order to reconcile the licensing. How do you make sure there is a CI? What is the best p...
Hi All, I am trying to figure out how to make one of our products compliant. It used network based concurrent licensing, however we do not have the Open LM integration, and I am looking for a way to make this product compliant without having to add t...
Hi, In our organization we are feeding data into Software Installation table via a third party interface. We wish to keep only the latest records based on Last scanned date on a installed on device and delete all the older records. We have set below ...
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