Has anyone tried to or successfully integrated with any of Oracle's SaaS Platforms? Can you share your experience and the level of effort involved to successfully integrate with them? Appreciate any insight and thoughts on the matter. It always s...
We are trying to configure history report on alm_asset table using sys_Audit table for the state field(install_status) where values are 1,2,3, 4 etc in sys audit table fields old value and new value. We need to display if old value = 1 then display c...
Hello All, I am new to this space and need more information on my three failing software asset jobs to figure out the solution. Thanks in advance
Hi All, Does anyone know how to delete unwanted Software Models in the Software Asset Workspace please?I am able to delete them in Classic UI (via Actions on Selected Rows) but can not see an option to do it in the Workspace. We are in the process of...
Hi community, Hoping I can get a little guidance - I'm working with a client that uses a lot of software that isn't covered in ServiceNow's content library so I'm having to set everything up manually. So far I have:Created company record for the publ...
Hello Experts, Goal : We want to Add user(for whom we requests software) to AD group through Microsoft AD spoke. We have created successful connection between ServiceNow and AD through Microsoft AD spoke (windows credenti...
Team, I've a query related to normalization. Can anyone please suggest how to do normalization of discovery models in Dev, Test & Prod?Do we need to do manually in all environments? If yes, it will take too much of time, any other alternative for thi...
Hi, Would like to get some advice from fellow experts here on how to deal with Adobe non compliance issues we are seeing on our platform Scenario: 1. We have user subscription based license model available for Adobe as a publisher.2. We have uploaded...
Hello Experts, @MercBuilding I recently created allocations for user subscription data pulled from Adobe creative cloud and in the User Subscription table we have a field called "Assigned Software" which is helpful to determine what single app suite ...
ide options from Select box variable depending on the option selected from previous select box My requirement is that i have two select box variables Platform name and work request depending on the selection in variable Platform name, the options in ...
Hello Experts, Looking forward to understand if "Metric Attribute" tab under a software model is editable? The attributes in this tab are not always available for certain software models but I need to add these to be able to set the licensing rules a...
Hello, I'm having trouble respecting HAM OOTB settings for end-user deliveries of the hardware. Once the hardware model is published into a product catalog, all of the preconditions are in place, I'm failing to find an answer/idea on how to move forw...
Hello, I am looking to use the Software Subscription table to identify non-usage of Office 365 subscriptions. Could someone confirm where the Last Activity date comes from? The product documentation states it is the “Date the software was last used...
Hello Experts, I am curious to know if the Client Software Distribution (CSD) is part of SAM Pro/SAM Enterprise or its chargeable. I mean need to spend more money to purchase the CSD plugins(com.snc.orchestration.client_sf_distribution). Use case is ...