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Resolved! Software Asset Management Process Architecture Overview

Dear community,I'm new to this topic and slowly reading into the SAM topic.I found this slide on SAM architecture. My Question is just:Can somebody explain the difference between the dotted connector/arrows and the solid line? 

LinhHoang_0-1675336112737.png
Linh Hoang by Tera Contributor
  • 1937 Views
  • 5 replies
  • 3 helpfuls

Software End OF Support Lifecycle phase Different

Hi Team, I am trying to understand the deafferents between software lifecycle phase showing in [sam_sw_product_lifecycle_report]. If any documents available from SNOW that would be helpful to understand for further understanding.  Thanks,Nagarajan. 

Unplugging Flexera Data Platform integration with Servicenow

We are about to start a project to implement HAM/SAM pro (enterprise). The company has been using FLexera Data Platform to normalize models. Now, we need to unplug Flexera Data Platform which was installed using an update set on ServiceNow for normal...

Arturo by Tera Contributor
  • 892 Views
  • 1 replies
  • 1 helpfuls

Resolved! Software Installations Normalization criteria

Hello Team, During a recent review of Adobe licenses compliance, we found some installations of Adobe Connect. The Customer we are working with has not purchased licenses for this product and is not planning to do so. The Content Service normalizes A...

LFS by Giga Expert
  • 698 Views
  • 2 replies
  • 1 helpfuls

SAM: Acc Client - Sam Advanced Metering

We are using SAM and the ACC Client to deploy out to our workstations.  We have SAM Advanced Metering enabled.  Is there a way to 'bump' or trigger manually the computer policy to send the payload to the MID Server?  Instead of waiting the 24 hours p...

Ty Lewis by Tera Contributor
  • 798 Views
  • 1 replies
  • 3 helpfuls

Blacklisted software - urgent

Hi All! One of the customer have approximately 150 authorized software and they are insisting to build a funtionality to blacklist each and every software outside their authorized softwares. If any software other than authorized ones is installed on ...

SAM and Software Catalog

Hi, one beginner question, how the SAM and the Software Models and Catalouge is being linked to each other? It seems I'm a bit blind. Best regards, Frank

Frank Eck3 by Kilo Guru
  • 965 Views
  • 1 replies
  • 0 helpfuls
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