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Enabling "SaaS License Management" on developer instance

Enlighten3d
Tera Contributor

Hello,

 

I was able to request Software Asset Management from the developer portal home without issue.

 

However, I am testing an integration with a SaaS and would like to enable "SaaS License Management" which is not listed in the same spot where I was able to install SAM.

 

Documentation indicates it must be requested via the ServiceNow store, but as I don't have a customer ServiceNow ID, I cannot make it to the appropriate page to request the install of this app.

 

https://docs.servicenow.com/bundle/vancouver-it-asset-management/page/product/software-asset-managem...

 

I can confirm I have the prerequisite 'com.snc.samp' installed.

 

Attempting to "request plugin" from the "all applications" page returns the same message as when I attempt to sign into the store:

 

"Sorry, you can't login with this ServiceNow ID"

I didn't see this question asked anywhere else on the forum.

 

I'm not sure why this would be prevented from being installed on a dev instance. Perhaps an oversight? 

 

Would appreciate any advice anyone may have regarding this.

2 REPLIES 2

Not applicable

Hi @Enlighten3d ,

Unfortunately it's not available for PDIs!!

You will have to use your company's non-prod instances to request the same.

 

Not applicable

Hi @Enlighten3d ,