Hi All, We're currently involved in sales force integration within ServiceNow SAM Pro. However, we've encountered an issue where we come across blank users and software models due to missing publisher, product, version, and edition information. We're...
Hello, we are using SAM Pro and managing SW Models, entitlements and user/device allocations. We have information about cost centers / departments available for each allocated user/device to an entitlement. What I am now looking for is a possibility ...
Good morning, we are in the setup of SAM and during playing with it, I found a "strange" thing. I have loaded into our Test System DEMO Data for SAM. I have 37 Software Models from Microsoft. When I now change something on the company, the name field...
There are 370 Software Installation records with displayName: "*snagit"There are 72 of the 370 records with a value of "04/23/2023" in the field: "Last used"NOTE: 58 of the Software Installations have Active install="true"NOTE: All of the Discovery M...
How is Potential Savings calculated in SAM, It shows 0$
Hello, I am looking for a way to manage licenses for engineering software i.e. query license servers to get license allocations and usage from them and insert this into the corresponding ServiceNow tables - all without using OpenLM / OpenIT (since th...
Hi Team,List of Software's under Software Asset Management (SAM) in ServiceNow. Could you please help on this it's an urgent requirement?Thanks,Jyothi
HiWe installed CSD 2.0 and the MECM Integration spoke.On opening the sub flow 'Revoke Application Template' in Flow Designer it reports the warning:"Warning Label cache error: Table not found: sn_ms_ep_mgr_spoke_collection"I checked System Definition...
Hello community; I am trying to modify transfer order steps to reduce the number of tasks that need to be done. I've tried using flow designer to no avail. I want to reduce the number of tasks when transferring an item to get it ready for fulfillm...
Hi Folks,I am new in integration. Can you guide me how we can sync xMatters with ServiceNow. Thanks.
Hello All, I am looking to become certified with the SAMPro and am wondering what needs to be done in order to do that. There are many links within the ServiceNow website but I am not finding anything that clearly identifies a SAMPro certification. ...
If the Requested user has already the same software was assigned to him or he already submitted the request before for the same software. We just need to stop him like we need to show Error message after submit the request
Hi ,I am checking for the #PPN for Oracle java SE Universal subscription? I have checked the content library but not find there.Can anyone help on this, if recently upload the entitlement for the -Oracle java SE Universal subscription?
Has anyone had any issues with the Okta SSO integration.What are the advantages of gathering data using this integration versus direct integration?Did you have issues with the amount of data coming into SN?
