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Resolved! How to manage user based license in sampro

Hello team, I have created one entitlement with PPN for visio online, now as per PPN the license metric is user based license. When i run reconciliation my visio online unlicensed installations gas no effect of this entitlement but when i changed it ...

PriyankaAng by Tera Contributor
  • 1356 Views
  • 3 replies
  • 1 helpfuls

Resolved! Link multiple entitlements to one software model.

Hi Experts, I have a requirement wherein I need to link multiple entitlements to one software model automatically. I have enabled "Automatically create software models for all 'licensable' products" and "Automatically create software models for all '...

KajolM by Tera Contributor
  • 647 Views
  • 4 replies
  • 1 helpfuls

Automatic creation of software model

Hello Everyone, We recently enabled automatic creation of software model for "Not - Licensable" product type and post that we see that software models are being created for Patch, Child & Drivers too which we don't actually want to manage. Is there a...

Software Entitlement for Visual Studio

Hello, I am creating entitlements for Visual Studios.  Visual Studio has rights to access Azure DevOps.  Visual Studio comes with a Azure DevOps Server license and Azure DevOps User CAL licenses.  How would I document this?  Would it be a Suite Compo...

Brgillen by Tera Contributor
  • 329 Views
  • 1 replies
  • 0 helpfuls

Check usage of Web Application like MIRO

Is SAM capable to check if a user is using web-based applications like Miro. I cannot get the data with the SaaS spokes. The use case is that some users create their own accounts with a credit card. I want to know who is using a browser based applica...

Reconciliation on custom table 'Region'

Hi,  I have a client who wants to reconcile and report based on a custom table called 'Region (u_region)' which is populated with countries and groups of countries like Europe, Asia, etc. So, there are not using the OOB table for Regions. I have adde...

reconciliation on u_region.png
Kenneth3 by Tera Guru
  • 364 Views
  • 1 replies
  • 1 helpfuls

Resolved! Software Asset Management - Playbook for SaaS integrations

Hi experts, I have installed both sn_sam_saas_int and sn_sam_playbook plugin in my customer's instance.Could you please let me know how and where can I view the playbook UI in the instance? Regards,Kajol

KajolM by Tera Contributor
  • 815 Views
  • 3 replies
  • 0 helpfuls

Resolved! Activate HAM in a Personal Developer Instance

Morning!  I am attempting to demo the disposal features of HAM (Hardware Asset Management) in a PDI (Personal Developer Instance). While the legacy asset plugins are installed and on OOB(Out of box), I am not able to get to HAM.  In the list of avail...

contract renewal based on renewal end dates

We currently enter a contract with a start date and no end date, since the contract itself (EULA) has no end date. We use the renewal start & end dates for renewals. So we would like to trigger the renewal based on renewal end date. It seems the 'ren...

Software Installed on assets with user name assigned.

Hi All, Need some assistance... i need to create a report that i can run that will show all the software that an asset has, along with who that asset is assigned to. How do I create that report. FYI: We do not have a SAM tool or HAM.   

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Joe Huizar by Tera Contributor
  • 481 Views
  • 4 replies
  • 1 helpfuls

SAM Pro and Compliant status in the License usage

Dear SAM Community,Is there a way to get the Compliant flag aligned with the reality of the usage? The below example returns a no compliant flag despite the fact the product is compliant. Publisher: Microsoft / Product: any, for the example Office 36...

Lionel Falk by Tera Contributor
  • 1284 Views
  • 3 replies
  • 0 helpfuls
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