Enabling "SaaS License Management" on developer instance
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01-04-2024 03:37 PM
Hello,
I was able to request Software Asset Management from the developer portal home without issue.
However, I am testing an integration with a SaaS and would like to enable "SaaS License Management" which is not listed in the same spot where I was able to install SAM.
Documentation indicates it must be requested via the ServiceNow store, but as I don't have a customer ServiceNow ID, I cannot make it to the appropriate page to request the install of this app.
I can confirm I have the prerequisite 'com.snc.samp' installed.
Attempting to "request plugin" from the "all applications" page returns the same message as when I attempt to sign into the store:
"Sorry, you can't login with this ServiceNow ID"
I didn't see this question asked anywhere else on the forum.
I'm not sure why this would be prevented from being installed on a dev instance. Perhaps an oversight?
Would appreciate any advice anyone may have regarding this.
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01-04-2024 09:43 PM
Hi @Enlighten3d ,
Unfortunately it's not available for PDIs!!
You will have to use your company's non-prod instances to request the same.
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01-05-2024 08:05 PM
Hi @Enlighten3d ,