Entitlement upload in sub prod instances.
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an hour ago
I want to upload the entitlement into the Sampro in sub prod instance first. Once the upload is completed and validated, I need to move the same changes to the production instance. Could you please guide me on how to capture these changes in the sub prod instance and the appropriate process to migrate them in ti the production instance?
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34m ago
ahoy @akguj,
depending on the governance of your platform, it can be moved via import (Load Data) or if Add to Update set utility is enabled, then via update set.
Or it can be moved via xml no matter what.
Regardless which of the 3 methods you will use, you must ensure that all following tables are also exported: [alm_license], [sys_user] and [alm_entitlement_user] and eventually any other custom fields you might have created there..
Important to remember is that eventual references are necessary to be moved as well. So for example if entitlements are associated with users and these users don't exist or have different sys ID in the other instance, it will not be associated correctly.
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31m ago
Thanks for the reply. Do you have any video links for this.