I am attempting to configure the user selection field within the "Source Request" workflow and am having trouble locating the correct record to modify.
The Issue: When using the "Source Request" UI Action to allocate software, the "Assigned/Allocated" field currently only displays the user's userID. We have a requirement to change this display to show userID | email address to make selection easier.
What I've Tried: I attempted to locate the record or configuration inside the source_request UI Page to modify the field attributes, but I was unsuccessful in finding where this specific lookup list is defined.
Steps to Reproduce:
Navigate to an open Request (REQ).
Select an opened SCTASK on that REQ.
Click the UI Action Source Request.
Click Allocate.
Select an Entitlement.
Click the Assigned/Allocated field.
Has anyone successfully customized this specific field or know which backend table/macro controls the reference attributes for this modal? Any advice would be appreciated!
