How do you manage "non-specific" versions of SQL Server licenses?

ClayB
Tera Contributor

Our Microsoft License Statement had many instances of non-specific versions of SQL Server imported into ServiceNow. The problem we are facing is that the "any Version and/or Edition" SQL Server software model is showing 111 unlicensed installs. Adding the "Discovery Model > Version" column (see below) shows that there is an associated version (in most cases). 

 

How can we get these unlicensed installs into their appropriate software model and out of the any Version an/or Edition"? This is currently showing as the only non-compliant software model under SQL Server.

 

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6 REPLIES 6

SrinivasRamanu1
ServiceNow Employee
ServiceNow Employee

Hi @ClayB 

 

We can check your instance and recommend to. Please fell free to schedule some time with us. Are your PPNs version specific or versionless?

Hello Srinivas,

 

Upon review of our MLS, the PPN's do appear to be versionless. I have submitted a case through ServiceNow Support regarding this issue. Thank you for your reply.