How is the reclamation candidate being created for low usage subscriptions (MS)

Nancy Schilli
Tera Contributor

write the last used date to the Software Usage (samp_sw_usage) table, which is leveraged for Reclamation.

I see the data in the usage table, and I have lots of old usage dates. What I don't see is any of these items in the reclamation candidate table?  is there a job that runs to create these? 

1 ACCEPTED SOLUTION

Jake McKenna
Tera Expert

Hi Nancy,

 

Yes, there is a scheduled jobs that help with the processing.  By default, it runs on the 3rd day of the month only. The scheduled job that should do this is called "SAM - Identifying New Reclamation Candidates"

 

 

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Jake McKenna
Tera Expert

Hi Nancy,

 

Yes, there is a scheduled jobs that help with the processing.  By default, it runs on the 3rd day of the month only. The scheduled job that should do this is called "SAM - Identifying New Reclamation Candidates"