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How someone can utilize "Samp_Sw_usage" table for reclamation of SaaS based product?

Community Alums
Not applicable

I need help on below
1. How someone can utilize "samp_sw_usage" table for reclamation of SaaS products?

2. How the data is populated to samp_sw_usage table for subscription products?

3. How reclamation candidates created for subscription products?

2 REPLIES 2

SANDEEP DUTTA
Tera Patron
Tera Patron

Hi @Community Alums ,

This Article covers everything you need :https://www.servicenow.com/community/sam-blog/understanding-software-usage-key-insights-and-benefits/ba-p/3030325

 

Thanks,
Sandeep Dutta

Please mark the answer correct & Helpful, if i could help you.

Community Alums
Not applicable

Hi @SANDEEP DUTTA : 

Thank you for the response, I have already gone through the article, it gives generic understanding of process. But I need more info tables involved in the process for subscription based product.