How to Change Currency Display to USD in Software Asset Workspace (User-Specific)
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07-28-2025 08:26 AM
My coworker (based in India) is using the Software Asset Workspace in ServiceNow. The currency is currently displaying in INR, but he needs it to show in USD instead.
He already updated his region settings to United States in his user preferences, but the currency in the workspace still appears as INR.
We are only trying to make this change for this one user—we do not want to change the global configuration or impact users in other countries.
Is there a way to display USD for just this user in Software Asset Workspace metrics?
Thanks in advance for any guidance!
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07-28-2025 01:47 PM
Hi @Bella4
is it an issue with one particular user or more?
Please check this property glide.i18n.single_currency:
Keep me updated
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07-28-2025 02:12 PM
Hi @Bella4 again,
Check this article KB0596448 | How to use different currencies on a ServiceNow instance
and eventually:
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07-28-2025 01:55 PM
Hi @Bella4,
please Check the following SAM Article about this topic
Best, Dennis