How to Change Currency Display to USD in Software Asset Workspace (User-Specific)

Bella4
Tera Contributor

My coworker (based in India) is using the Software Asset Workspace in ServiceNow. The currency is currently displaying in INR, but he needs it to show in USD instead.

He already updated his region settings to United States in his user preferences, but the currency in the workspace still appears as INR.

We are only trying to make this change for this one user—we do not want to change the global configuration or impact users in other countries.

Is there a way to display USD for just this user in Software Asset Workspace metrics?

Thanks in advance for any guidance!

3 REPLIES 3

GlideFather
Tera Patron

Hi @Bella4 

 

is it an issue with one particular user or more?

Please check this property glide.i18n.single_currency:

KamilT_0-1753735618239.png

 

Keep me updated

 

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Hi @Bella4 again,

Check this article KB0596448How to use different currencies on a ServiceNow instance

and eventually:

Please keep me updated in case of your progress or if the blockers still persist
———
/* If my response wasn’t a total disaster ↙️ drop a Kudos or Accept as Solution ↘️ Cheers! */


dreinhardt
Tera Sage

Hi @Bella4,

please Check the following SAM Article about this topic

 

https://www.servicenow.com/community/sam-articles/mastering-currency-settings-in-servicenow-enable-d...

 

Best, Dennis

Should my response prove helpful, please consider marking it as the Accepted Solution/Helpful to assist closing this thread.