How to create a Software Model without a Reference Field from Software Product Table
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11-26-2024 01:04 AM
Hi,
We previously had SAMPro Module and had access to "Software Product" table. While adding any new Software Model, we had a reference field from Software Product Table.
Now, we do not have SAMPro in our ServiceNow but do have basic SAM Module and while trying to add a new Software Model, in the Product field, it is asking for a reference from Software Products Table (which is now not available for us). I wanted to know how can we go ahead and add a new model in Software Model without having being referred to Software Product Table, should i customize and remove the reference field for "Product Name" and type manually the Product name and add a Software Model? Will it be suggestible approach? or is there any way to create models in a safer way