I'm trying to make heads and tails out of the products shown as Licensed and Unlicensed in the Licensing Workbench for SQL Server. Can someone tell me if there are search/find rules that ServiceNow uses to identify Licensed devices and cascade down t...
Hi All,I am working on an integration between ServiceNow & Universal Discovery, need to understand the difference between BDNA Normalization & FNMS Normalization - BDNA: application from Flexera to normalize UD data- FNMS: Flexera
Hello community , What role is needed to access Normalization data services?
My expense line total is more than the single item Software Entitlement's expense. The entitlement totals $290K over a 46 month agreement but the expense line totals $393K.
hi gurus, not sure if am the first one asking this silly question, but due to the business requirement, we are looking to automate the risk assessment against a Change instance via Table API? if possible, would you be so kind to share the steps in o...
Has anyone tried to or successfully integrated with any of Oracle's SaaS Platforms? Can you share your experience and the level of effort involved to successfully integrate with them? Appreciate any insight and thoughts on the matter. It always s...
Hi AllThe weekly All Publishers Reconciliation is failing with error:java.lang.StackOverflowErrorThis appears to be failing at different points in the reconciliation.This is happening in Prod and QA instances (Dev instance completes successfully).I'v...
We are trying to configure history report on alm_asset table using sys_Audit table for the state field(install_status) where values are 1,2,3, 4 etc in sys audit table fields old value and new value. We need to display if old value = 1 then display c...
Hi Legends, We have set up a direct integration profile to bring Adobe subscriptions (Count is 250K) to table samp_sw_subscription, We want to filter data based on the field present on the subscription record but somehow BR is not working as expect...
Hello All, I am new to this space and need more information on my three failing software asset jobs to figure out the solution. Thanks in advance
Hi All, Does anyone know how to delete unwanted Software Models in the Software Asset Workspace please?I am able to delete them in Classic UI (via Actions on Selected Rows) but can not see an option to do it in the Workspace. We are in the process of...
Hi I would like to create a report that shows the number of assets purchased before a date and after this same date.I don't see how to proceed thank you
Hi community, Hoping I can get a little guidance - I'm working with a client that uses a lot of software that isn't covered in ServiceNow's content library so I'm having to set everything up manually. So far I have:Created company record for the publ...
Hello Experts, Goal : We want to Add user(for whom we requests software) to AD group through Microsoft AD spoke. We have created successful connection between ServiceNow and AD through Microsoft AD spoke (windows credenti...
Team, I've a query related to normalization. Can anyone please suggest how to do normalization of discovery models in Dev, Test & Prod?Do we need to do manually in all environments? If yes, it will take too much of time, any other alternative for thi...
