ServiceNow Integration with Discovery Tool.
Hi Everyone,We have a requirement to auto populate assets from discovery tool (block 64) into SNOW.Please let me know the procedure or any helpful resources on this.Thanks in advance!!
Forum Posts
ServiceNow with Block 64 Integration.
Hi Everyone, We have a requirement wherein we have to get all the asset details from Block 64 into ServiceNow. I needed your help in :1. what is the procedure for integrating block 64 with SNOW.2. What points to take care while integrating Kindly let...
What all are the way to populate Software Usage
Hi Team, I am aware that we can populate Software Usage records using below ways in samp_sw_usage table. Can we populate this software usage records using Agent Client Collector (ACC) discovery? I couldn't see any records in software usage table afte...
ACL
Hello, How can I investigate what rule is applied that sets 'status' and 'requested' to non readonly as an admin: when I impersonate a non admin those 2 fields are readonly: I have checked the UI policies there are none that set these fields to edi...
Normalization of registry keys
Hi SAM Community,I am new to SAM and struggling a bit with following issue:I found that registry keys are discovered and imported as software installation.Some of them are normalized by the system to the licensable product (normalized or partially no...
Can we integrate SAP Successfactor without uploading JKS into serviceNow
i am going to integrate SAP success factor with the ServiceNow, can you pls suggest any method is there to integrate without uploading JKS certificate into ServiceNow
upgrading from SAM Foundation to SAM Professional
Hi, We are in the process of implementing SAM Professional and currently have SAM Foundation implemented.I read there is an upgrade process to migrate from SAM Foundation to SAM Professional which includes some data scrubbing activities. I could not ...
read-only fields
hello, how can I check what actually sets the fields to read-only on a form?I checked the client scripts for the table and did not find anything that would set it to readonly.
make field mandatory before changing field values
Hello, What do I need to implement so that when the approver clicks "REJECT" the "reject reason" field becomes mandatory to fill in ? Once this field is not empty status is changed to "rejected"
CI's naming convention
What is the best practice for CI Naming convention. For computers what ci naming convention should be followed, for mobile devices what naming convention should be followed. For printers ,for all hardware assets what is standard CI naming convention ...
Resolved! How to change the display name of CI & to be same as Asset
Hi Team, We have a requirement in CI table. Currently when an asset record is created in the alm_hardware table it creates a CI having the name of the model given to the asset record. We would like the CI name to be changed to Display name of Asset (...
Enabling "SaaS License Management" on developer instance
Hello, I was able to request Software Asset Management from the developer portal home without issue. However, I am testing an integration with a SaaS and would like to enable "SaaS License Management" which is not listed in the same spot where I was ...
Resolved! ASN format query
Hi All, I am new to HAM and having basic query on ASN. I understood ASN expected format is xls in servicenow to import ASN data(correct me if i miss other options).But in general ASNs can be any format and mostly in PDF from ERP or other systems, so ...
How suite license works in sam pro
Hi All, I want to understand how suite components licenses will be consumed in ServiceNow. I have Adobe Creative Cloud All apps and there are plenty of products as child components in this but only few were installed on end users machines and main...
Tables in software asset management
Hi All, We have implemented in SAM Pro. Can anyone provide me the list of all tables available under this application and how these can be used to provide useful reports to the leadership team. One example: "Is there a table which provides the list o...
