How to manage allocation of volume license key

Brigham
Tera Expert

In SAM Pro: Orlando there are License Key records related to a SW Entitlement. This allows for a 1:1 allocation of a license key to a User or Device. My question is around what to do with volume license keys where a single key allows rights to allocate to 10, 100 or even 1000 Users/Devices to a single license key?

Is the best practice to create 10, 100 or 1000 copies of the License Key under the SW Entitlement? That seems like poor use of time.

ServiceNow will allow manual allocation of a single License Key to multiple Users/Devices, but I am wondering about future automation when we hope to have ServiceNow ingest a request for a SW License, system will seek available licenses and if available make the allocation. If the license key allows multiple allocations, it will still show Allocated = TRUE after the first allocation.

What are others in the community doing? What is best practice?

Thanks!

 

5 REPLIES 5

Brigham
Tera Expert
Thank you Fabian and Daniel for your replies! Daniel, I will look at the Idea Portal, though it is already possible to assign a single license key to multiple users/devices (see attached.) I am not sure how that will impact reconciliation or as I noted future automation of license allocation as we mature.