Forum Posts
Cisco IOS XE - No Operating systems shown in SAM Pro
Is there a setting etc. that hides operating systems? A user wants to introduce monitoring usage of Cisco IOS XE and it occured to me that we do not see any operating system for WIN or Mac. Could there be a setting disabling OS's?
RVU with Discovery Data Causing Non-Compliance for Citrix Virtual Apps and Desk
Hi @SrinivasRamanu1 @dreinhardt - We are currently onboarding Citrix as a publisher in ServiceNow SAM Pro. While configuring the Citrix Virtual Apps and Desktops product, we utilized the Resource Value feature and manually added the consumption value...
Software Allocation condition
Hi @SrinivasRamanu1 , @dreinhardt I'm checking to see if allocation conditions on software entitlements works. If yes what conditions should be utilized if we want specific machines to be allocated by a certain software entitlement. I'm currently us...
Resolved! How to complaint in Shopsy?
File online consumer complaint from any state or district.07870608150. We prepare your consumer complaint for consumer court and consumer forum in state or district or any consumer court and forum in India
Resolved! License metric In Sam pro.
How to select and on what basis we need to select License metrics and metric group in software Entitlement. As there is list of License metric so how can we select.
Resolved! Adobe Contract Type
We have a contract type of "Value Incentive Plan (VIP)" and as there is no choice for this in either the contract or entitlement forms, wanted to get input on which table to add this to. Getting conflicting answers but figure this is a common situat...
How do I automatically skip transfer order line stages?
Hello community; I am trying to modify transfer order steps to reduce the number of tasks that need to be done. I've tried using flow designer to no avail. I want to reduce the number of tasks when transferring an item to get it ready for fulfillm...
Cisco is not in Publisher list when trying to create a Software Model
I am trying to get SAM Pro to show all installations of IOS XE. There are discovery maps in place and Csco is listed as a publisher, in addition there are Cisco products with software models in existance. My problem is when I try to create a softwar...
How to integrate with Procurement
I want to integrate with procurement i couldn't find source about that anyone?
Software Reclamation-User is unable to Approve/Reject the RCC though mail
Hi team, I am getting below error when user click on Yes or No button- 'The system cannot find the file specified'. This is the OOB script file ${mail_script:samp_reclamation_notification}. and in script i can see that 'approvalrecc' and 'rejectio...
Clarification on Global Admin / Global Reader Requirement for D365 & Power Apps Integration
We are setting the Integration with Dynamic 365 and Power Apps now based on ServiceNow doc Integrating with Microsoft Dynamics 365 and Power Apps • Zurich IT Asset Management • Docs | ServiceNow.According to the guide, the configuration step require...
Resolved! Microsoft Dynamics 365 Integration Global Admin Role
Hey Team! I'm currently in the process of integrating Microsoft Dynamics 365 with ServiceNow. There's a requirement that when establishing the connection, a global admin has to physically log in to the microsoft platform in order for the integration ...
Resolved! CSD with SCCM
I want to do integration with Client Software Distribution through SCCM firsst thing I cannot found plugin for version 1 CSD 2.0 is available but it doesnot allow SCCM it only Allow jamf, MS Intune and MS endpoint configuration Version 1 allows SCCM ...
Client Software Distribution (CSD) 2.0 – End-to-End Setup & Workflow for Intune & Jamf
PrerequisitesBefore beginning the setup for CSD 2.0, ensure the following plugins are installed:CSD 2.0 PluginMicrosoft Intune SpokeJamf SpokeAdditionally, verify that your selected providers (e.g., Intune, Jamf) are properly integrated and enabled.M...