what is mean by notifiction and why it is important
what is mean by notifiction and why it is important
Forum Posts
foundation data which is reqire to services now
foundation data which is reqire to services now
Best way to deal with Progressive Web Apps (PWA) in SAM
Hello, Just curious to find out how others have been dealing with Progressive Web App (PWA) installations in SAM? We have a few unnormalized discovered software and upon further investigation found that it was from PWA installations from people obvio...
ServiceNow SAM pro - SAP Cloud ERP Private / RISE with SAP integration
Hello Community,I hope you are doing well.I would like to check if ServiceNow provides any out‑of‑the‑box (OOB) integration between ServiceNow Software Asset Management (SAM Pro) and RISE with SAP or SAP S/4HANA Cloud ERP Private.My goal is to unders...
Install SAM Pro on PDI
Hi All,Hope you are doing well. There are a lot of queries coming related to How one can install SAM Pro on PDI (Personal Developer Instance) and Unable to find Software Asset Workspace on PDI even after SAM Pro Plugin installed successfully, and etc...
Software asset management pro plugin not activated
Hi, i am trying to activate the plugin for software asset management, but it failed. kindly help.
Resolved! FSM
Hello all,I’m evaluating ServiceNow Field Service Management (FSM), specifically in the context of inventory and parts management for field operations, and would appreciate insights from those with implementation experience.A few areas I’m looking to...
EOL Workflow – Parent Task Not Closing & State Not Visible
Hi Team,I’m currently working on a Software EOL workflow in ServiceNow and facing two related issues:All subtasks are Closed Complete, but the parent task (Assess IT architecture impact) remains in Work in Progress and does not auto-close or progress...
How are you tracking OS / firmware for network devices (routers, switches) in ITAM/CMDB?
Hi all,I’m trying to understand how others are tracking operating system / firmware versions for network devices (e.g., routers, switches, firewalls) in ServiceNow.From what I can see:Discovery is able to identify and classify network gear and someti...
Resolved! Finding Duplicate Serial Numbers
Is there a way to identify/report on duplicate serial numbers in the asset database in ServiceNow? Export dumps limits to 150K records for using alternative tools/methods, but we have more than 150K rows in the database.
Resolved! How to trigger remediation option and reclamation candidates for unlicensed installs?
I am testing with a product that has some test unlicensed installs in a non-Production lane. There are 9 cmdb_sam_sw_install records. I have made sure the discovery models are fully normalized. I created a software model for the appropriate publisher...
Differentiating server software vs. cloud/SaaS in ServiceNow SAM — is there a built in way?
Hi everyone, I'm working with a client to update and maintain accurate software models in ServiceNow SAM. We need a way to differentiate server-based software from cloud/SaaS deployments to ensure the correct installation and discovery processes are ...
Integrating with SAP S/4HANA Cloud Public Edition or SAP SuccessFactors
Hi,I want to ask if anyone have tried integrating SAM Pro with SAP S/4HANA Cloud Public Edition or SAP SuccessFactors? If yes, I will be appreciate if you could share your experience1. Are they fully Out-of-Box? I read instruction and see they are OO...
Resolved! I recently requested the "Activate all Software Asset Management Professional plugins"
I recently requested the "Activate all Software Asset Management Professional plugins" plugin to be activated on my personal development instance: dev413213. Unfortunately, the plugin was not activated. what are the next steps now?? I try this 2-3 ti...
HOW TO MAKE PERSONALIZE LIST DEFAULT TO SEE ALL THE USERS
Hi Team, HOW TO MAKE PERSONALIZE LIST DEFAULT TO SEE ALL THE USERSThank you
