How to properly handle/track/manage OEM License from purchased laptop with MS OEM OS in it?

PeakyBlinder
Tera Contributor

‎05-21-2023 11:11 PM

Hello,

Sorry new here, may I ask how you guys manage OEM Windows OS licenses (Included on a laptop) in SAMPro?

Thank you.

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sourav1999
Mega Guru

‎05-22-2023 12:10 AM

• Ensure that you have a record of the purchase of the OEM license in the ServiceNow instance

• Create a Configuration Item (CI) for the laptop and link it to the OEM license record

• Track the license usage in the CI and update it regularly

• Monitor the license usage and expiration date to ensure compliance

• Take appropriate action when the license is near expiry or has expired

 

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