If my company acquires a new company, and the new company also has an instance of SN how does servicenow, how can we identify which company owns what license if we combine both instances of ServiceNow? We want to understand which company owns what un...
Hi guys ,i want to request a software and to install it using chatbot is this possible to do without SAM ?by using asset management license is am able to request a software? thanks
I need to see the code behind this dialog:dialogClass('publish_to_product_catalog') Client want to add specific Variables Sets and Flow on the "Publish to Software Catalog" UI Action Thank you in advance
Hi Team, Kindly help me to get it done How to integrate barcode scanner to ServiceNow for asset?
We got big no for installing SAM or SAM Pro.How could I process Software requests and their usages and restricting software which don't allow us to install and Software standardization with OOB without SAM??
Hello Team,I am trying to create a report in ServiceNow to match Entitlements with Discovery Models. I want to see which Entitlements don't have matched Discovery Models and vice versa.Essentially I need to display if they are under-licensed or over-...
What are the key differences between ITAM (IT asset management) and ITSM (IT service management)? instagram text format generator
I am seeing the above option under every software model so that they can request for software model but why we need it for every software model when can do same with single catalog item?Is it only because if each software model have different process...
Without SAM cant we leverage Software model and Software license tables for maintaining software request approvals and approval list and restrict software process.?Anyone can give their justifications to opt for SAM instead of them?
While I am going through the SNOW - SAM Fundamentals, I came across a point in "Import Error" section. It is mentioned as Purchase Rights should always be greater than 0 in the template which is used to create Entitlements. In my real time experience...
I have SAMPro and plan on Using CSD 2.0. If I have set the property to use the SAM tables in the CSD. What exactly does this property do? For example instructions here say to create licenses for distributed software using CDS 2.0: https://docs.ser...
I manage normalization of SW data. In my training it was explained to me that cmdb_sam_discovery_model is aggregated data of cmdb_sam_sw_install table. It came to my attention that there are instances where “Display name”( which is afaik name of soft...
Hello everyone, I am working on a project to migrate software for Software License Management to ServiceNow Software Asset Management.The client has a behavior where they can observe at the software product level, the expense lines related to their l...
Hi, Is it possible to define SLO(Service-level objective) in Servicenow? If yes, can someone explain how to? If no, is there any alternate way to define? Thanks
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