How to track devices with Adobe FRL-installed application
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12-05-2024 11:35 AM
Hello. How can we retrieve the software model information for Adobe Featured Restricted Licensing (FRL)? I would like to know which device/s it is installed.
We've integrated the Adobe subscription licenses to ServiceNow and created a one-way sync from the Adobe Portal and uses the table [cmdb_sam_sw_install] to verify the product installation.
Unfortunately for the FRL license deployment, the way the package was created by our local Adobe Admins didn't include the device or host information.
Attached is the image of the FRL app deployed from Adobe Admin portal for additional reference.
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12-05-2024 11:37 AM