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Using Software Model Subscription Condition with SSO Applications

We're using SAM Pro with SaaS License Management integrated with Azure AD for license management, spend, etc.  We have quite a few SSO Applications that encompass multiple AD groups for granting different license types (e.g. reader, writer, admin, et...

ChadO by Giga Expert
  • 1787 Views
  • 17 replies
  • 5 helpfuls

Resolved! How to create a field in the Hardware Model to indicate Form Factor ?

Hi, I recently got a requirement regarding add a field in the Hardware Model to indicate Form Factor. This field should be located on the "information" tab of the Hardware Model record (cmdb_hardware_product_model). The right hand column only has two...

prash4 by Tera Expert
  • 1585 Views
  • 4 replies
  • 1 helpfuls

Accept or Reject the task by user

HiI am currently configuring a flow designer to handle software requests through the Service Portal. I want to suggest an alternate software to the user and provide them with the option to accept or reject it. Is there a way to allow the user to acce...

aswath by Tera Contributor
  • 339 Views
  • 1 replies
  • 0 helpfuls

Resolved! Grant write rights to a single field with Field level ACLs

 I need to grant write access to a certain field within the cmdb_software_product_model table to a custom role I created. This access must be restricted conditionally to some records of the table meeting criteria based on the "Manufacturer" field. It...

GabrielCSSMI by Tera Contributor
  • 1364 Views
  • 4 replies
  • 2 helpfuls

How does reconciliation work with SAM Foundation ?

Hello,I'm trying to understand how reconciliation is supposed to work with SAM Foundation. My understanding was that this is supposed to work with Software Discovery models. But I see that Software Discovery model is empty with SAM foundation and the...

Fred Jean by Tera Expert
  • 620 Views
  • 3 replies
  • 0 helpfuls

Resolved! ITSM and CMDB

1) How to restrict 10 characters on catalog Variable?2) what is CMDB health and how we can manage the CMDB health?3) How many ways we can push the data in CMDB ?4) print latest 5 incident what are you created ? 

-ooo- by Tera Contributor
  • 771 Views
  • 2 replies
  • 1 helpfuls
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