Resolved! ServiceNow Plugin Activation Failure
ServiceNow Plugin Activation Failure. Please help me
Forum Posts
Snow Graph Connector SCCM- not showing schedule for SG-SCCM SAMP Usage
Hello,we have ServiceNow Graph connector for SCCM installed but not showing schedule for SG-SCCM Software Last Used and SG-SCCM SAMP Usage ServiceNow SAM professional enabledSCCM Usage Metering Spoke is installed. ( after configuration sccm) thanks...
License Workbench - Duplicate License Metric Result for 1 software model
Is normal to have 2 license metric for the same software model? I have checked the sys id of the software model from the license position report and they are the same. DMAP is also the same However both metric results have entitlements tagged to the...
Difference between SAM basic metering and SAM total usage metrics
Hello, whats the difference between SAM basic metering and SAM total usage metrics? The Documentation of the ACC is not really specific:https://docs.servicenow.com/bundle/vancouver-it-operations-management/page/product/agent-client-collector/concept/...
Discovery models are not getting normalized
Hello All, I have seen many example in my instance where the normalized data available in software content library but still the discovery models are not getting normalized and has status as Match not found or partially normalized. has anyone seen th...
Unlicensed Installs
I'm getting a number of unlicensed installs but the software model result and license metric result are empty The discovery model and DMAPs look good to me. Anyone knows what these are?
Resolved! Servicenow Discovery
Hi , Is there any way that I can exclude list of software being discovered in servicenow discovery . Thanks,Ragavi.
Resolved! License Position Report show Non compliant as it has unlicensed Installs how can I show it compliant
Acrobat is User Subscription so the unlicensed Install doesn't matter but still it shows non compliant is there any workaround.
SAM License Position Report
I see two line for the Model when I have User subscription Metric for both I see one unlicensed Subscriptions but is present in other line where license metric is empty.I don't see the true up as a result
How to Configure a CoreInfrastructure Suite License of Microsoft in SAM Pro
I am trying to configure the CIS suite license for both Datacenter and Standard edition of license in SAM Pro module based on the Purchased license SKU. I have modified the Inference percentage to 50. On making changes, i could see the consumption, h...
Microsoft O365 allocations
Hi, Would the synch auto allocate my users in SamPro?Can you remove users who have not been allocated to a software?
Can I create a report to display whenever there is an update made to specific fields?
I want to get a report created whenever there is a change or an update to specific fields and specific CIs that are on the same table. When I try to create certain conditions...I am confused as to what I should make the conditions.
Resolved! Customization of Software Asset Overview
Hello,Is it possible to customize (remove or add new widgets, or modify the existing ones) on the dashboard visualized on Software Asset Overview in Software Asset Workspace?Thanks in advance.Vito
Resolved! Software Contract Renewal Calendar
What STATE must the contract be in, in order to display in the Software Renewal Calendar in the Software Asset Workspace ?
Source Request Button only visible for admin/procurement_user roles
Hi,I am trying to make the 'source request' button on a catalogue task visible for anyone with a role I have just created, called u_tialis_asset. The condition that specifies whether the ui action 'source request' is visible on the catalogue task is ...
