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Not able to create Software models for Autodesk publisher

Hello Experts, @Daniel Slocum I am trying to create software models for Autodesk publisher, but system is preventing and throwing an error " Publisher and Product Manufacturer do not match".  I tested other publishers and for some reason I am not abl...

Software Product/ Model link to CMDB CI

Hi SNC, I'm wondering how to connect discovered (SN Discovery & ACC) Software Products/ Models to CIs in the CMDB. I'm not referring to the CI that has the Software Installation, but e.g. Database CI hosted by a server. Should this be done via Asset ...

Resolved! Is the Content Service Library with SAM pro is paid or free?

Hello Experts, I am curious to know if the Content Service Library with SAM Pro is chargeable or free.I want to opt in for this service for my client, but the client has doubt about it. Even I have searched many docs and videos but not getting the re...

Resolved! Asset model categories not captured by update set

Asset model categories are not captured by the update set. I created the model category from here:Product catalog > Product Models > Model Categories > Newbut didn't capture by the update set.Please advise.Thank you.abrouf

abrouf by Kilo Sage
  • 749 Views
  • 2 replies
  • 1 helpfuls

SAM

Hi friends,When it comes to alm_license table, the software asset data is by default not synchronized with CMDB class. Any specific reason for this ????Is it a good approach to synch SAM table to Software package table on CMDB side ???Please guide. T...

Asmita7 by Tera Expert
  • 595 Views
  • 1 replies
  • 0 helpfuls

Resolved! Software Installation Discovery

Hi Team, Is their any way we can see software installation data for workstation, in our SN environment. We are going to upgrade to UTAH.  We can only see the data for servers not for workstations. Thank YouLoveneesh 

lsaxena by Giga Contributor
  • 1728 Views
  • 5 replies
  • 6 helpfuls

ILMT integration with servicenow

We use Https with mid server to integrate ILMT. Step 1: As per our documentation, we utilized the keytool in JRE to convert the .cer file into a keystore. Subsequently, we securely stored the keystore in the cacerts file on the midserver, applying a ...

IBM license position

Hello, Is there a white paper for IBM ILMT ServiceNow integration and understanding imported data in "peak consumption report" (samp_ilmt_sw_intstall) and other staging tables created post this integration? Thank you in advance, Parul Chaudhary

Resolved! Importing Entitlement data

Can somebody please clarify the following question: Creation of a template can help facilitate future data imports and be reused to import and transform data.(a) True(b) False I suppose is (a) true, but as is recommended to download the existing temp...

pastrana by Tera Contributor
  • 1207 Views
  • 3 replies
  • 2 helpfuls

O365 Integration fails with GET error.

Software Asset Job fails,  error is   AADSTS900561: The Endpoint only accepts POST, OPTIONS requests, received a GET. Has anyone seen this before?  

O365 import fail.png O365 Error.png
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