Hi ServiceNow Community,
I’m exploring ways to track how our installed software compare to the latest versions available from the vendor.
Specifically, we want to:
Identify when installed software are n versions behind (e.g., 3 versions behind the latest release).
- Understand where to source or pull the latest version that is available from the vendor and where to store that.
Generate reports or trigger actions when latest installed software fall behind a certain version threshold.
Has anyone successfully implemented n-x versioning in ServiceNow, or have any best practices for monitoring and reporting on outdated software?
From my understanding, TRM under EA can be useful to determine some of these lifecycle calculations, but EA is not on the roadmap anytime soon so we are trying to get creative.
Any guidance, examples, or recommendations would be greatly appreciated!
