Integration Hub license usage count deploying software through CSD

renatobotto
ServiceNow Employee
ServiceNow Employee

3 weeks ago

For license volume purposes, the customer asks what is the average ratio between 1 SAM software deployment with CSD and the Integration Hub transaction usage count consumption?

Is it 1:1?

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dreinhardt
Tera Sage

3 weeks ago

Hi @renatobotto ,

I can’t share any proof but would say yes, e.g., as for deployment with MECM for each „add user to group“ action one unit will be consumed.

 

Your teammate Mark shared a nice article about hot to track the changes with a ootb dashboard for IH.

 

https://www.servicenow.com/community/developer-blog/integrationhub-usage-also-counts-integrations-tr...

 

Best, Denni

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