Service Graph Connector automatically deletes the corresponding records in CMDB

Andre12
Mega Contributor

3 weeks ago

Is the automatic removal of applications in the software installation table occur via a scheduled job or does it run automatically?   What I want to confirm is that when a software application no longer shows up from the inTune integration it removes the data from the software installation table.

0 Helpfuls
  • 603 Views
2 REPLIES 2

debendudas
Mega Sage

3 weeks ago

Hi @Andre12 ,

You can refer this community post: https://www.servicenow.com/community/sam-forum/software-installation-removal-when-no-longer-discover...

 

If this solution helps you then, mark it as accepted solution ‌‌✔️ and give thumbs up👍! 

0 Helpfuls

Bhuvan
Tera Sage

3 weeks ago

@Andre12 

 

Refer Service Graph Connector for Microsoft Intune release notes below, 

 

https://www.servicenow.com/docs/bundle/store-release-notes/page/release-notes/store/platform-capabil...

 

For version 2.2.1 and above, this is applicable.

 

For any discovered software applications that were deleted later in the Microsoft Intune application, the Service Graph connector automatically deletes the corresponding records in CMDB.

 

If this helped to answer your query, please accept the solution and close the thread.

 

Thanks,

Bhuvan