Intune integration - stalled software instalaltion records

[Aleksey4]

Hi All,

We use both SCCM and Intune as discovery sources for SAM. Unlike SCCM, Intune doesn't manage uninstallation well, meaning that you end up with multiple records of different versions of the same software, as mentioned, for example, in this great post here by @ctsmith :

Removing Software Installation Records from InTune... - ServiceNow Community

When we get data from SCCM, it updates the "last scanned" field, and we can use it to identify and delete stalled records.

However, Intune does not update the records - it either creates new ones or skips the existing ones, meaning that every record gets updated only once - at the time of creation ("created" and "updated" are always the same).

Is there a way to get a timestamp of the last Intune import on the "last scanned" (or another field) if the Software installation record is found in an Intune import?

Appreciate your help!

[Jeanna1]

Are you using the Service Graph Connector?

We are not and to solve for this had to purge the records and reimport nightly.

[Aleksey4]

yes, we are using SG-Intune, glad to hear that we aren't the only one having the same problem.

We were considering daily "flush", but that seems to be a bit "heavy-handed". 

Maybe we'll end up doing the same.   

[CátiaA]

Hi, 2024 and experiencing same issue with intune connector...and the worse is that this affects entitlements, we have 7k installations for a software because it gets all versions that have been installed, entitlements will never be compliant this way... any solution that is not deleting old version records on the installations table?