HI How can I make all fields in the form including the mandatory fields read only When the incident status is closed (7) by using ACL - Access Control List I would appreciate it if you could tell me how to fill it out Thank.Shir
Hi How to add Announcements related list to incident in SOW? Thank.shir
Dears, We are planning to implement SN Discovery for SAM. We are validating two methods to get the full benefits of Discovery. The first option is to integrate directly into the infra (IPs and ports) and get all CI data that can help in service map...
Hi All, We are currently in the process of integrating SAP (on-premises) with ServiceNow SAM Pro. Our client employs SAP ERP without utilizing S4HANA. The available documentation appears to be tailored to S4HANA, so we are seeking guidance on procedu...
Hello, In the alm_license table, there is a field purchased_rights which is not set to ReadOnly.I checked the dictionary, UI Policies, Data policies, client script, BR, and SI as well but field is still mandatory and editable.it was working in onChan...
Hi Community, We have followed the documented steps for integrating with GitHub Enterprise Cloud. We had some initial issues but we are getting a successful 200 response back but when scheduled job executes the subflow "GitHub Cloud Download Subscrip...
Hello all, I'm hoping to get some guidance from the experts here. I've been asked to enrich the data from Qualys assets into ServiceNow CMDB. We're using the Qualys CMDB Service Graph connector to do this. 1.3.1. I've set up connection together with ...
Hi, Could anyone please tell me how to activate Software Asset Management plugins in free developer edition. Thanks
Hello, I am trying to enter in the new entitlement for Snagit 2024, and while my organization is still new to SAM, this has not been an issue in the past. I create the entitlement, enter the PPN according to our invoice, Service Now populates the for...
Hi, I am at a clientThey have a SaaS integration to Office and a number of opco's with their own entitlements (and costs - and indeed, multinational where the costs differ too !)I know from a Direct Integration Profile I can have multiple connections...
how to fix number is same as contract number while creating new record in contract table
how to fix number same as the contract number & contract number auto generate while creating new contract record contract table in renown
Hello friends, We have custom discovery tool populating the software installed data in "cmdb_sam_sw_install" table which in turn creates/re-uses the Software Discovery Models which are further normalized. We would like to build report to show the par...
I am looking for some additional information on how to set up Microsoft SPLA as a Software Entitlement. I reviewed the supported Microsoft packs HERE and didn't see one specific to SPLA. I saw another post in this area where ServiceNow was looking to...
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