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08-18-2022 11:42 PM
Hi all,
I'm looking at the itam_licensing_resource_counts table and found that we have 10k servers in our system. Diving deeper into it, I found that handheld devices and some VMs are considered a server. Any idea on how or why this is happening?
Many thanks in advance!
-Charlie
Solved! Go to Solution.

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08-18-2022 11:56 PM
Hi @CharlieDW,
I think this answer is best answered by the Servicenow account executive who has been assigned to your company instance can help you.
Mark my answer correct & Helpful, if Applicable.
Thanks,
Sandeep
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08-30-2022 02:39 AM
Hi
Thanks for your reply to my question. It was indeed confirmed by ServiceNow once I opened the case for the issue. San Diego patch 5 should fix this 🙂
-Charlie