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Resolved! Use SCCM SG for PCs or Microsoft Intune SG for PCs?

Hi!  Hoping I can get some advice on this topic please.  We are using SAMP, have SCCM plug-in implemented and will be moving to SCCM SG within the next few weeks.  Since SAMP implementation, we continue to battle with getting Windows PC details showi...

Jen Wenrick1 by Tera Contributor
  • 2218 Views
  • 6 replies
  • 10 helpfuls

SAP S4HANA and ECC free spokes?

We want to pull entitlements from SAP ECC and S4HANA into ServiceNow SAM Pro. And we want to use free spokes. To establish integration between ServiceNow and SAP, is this the video I need to follow?  What confuses me is that it means Source-to-Pay. I...

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entcenginee by Tera Contributor
  • 430 Views
  • 2 replies
  • 0 helpfuls

Should we update Product Type field in Software Discovery Model?

In Software Discovery Model we have one field Product Type. I understand this data comes from Product record and in the Discovery Model form Product Type field is read only. But I see, from list view this field is editable. Is there any risk if we ch...

souravdebna by Tera Contributor
  • 311 Views
  • 1 replies
  • 1 helpfuls

Entitlement definition id in samp_sw_product_definition table

Hello All, There is a field names 'Entitlement definition id' available in samp_sw_product_definition OOB table. Which is managing by ServiceNow only. I need to know what is the purpose of this field. Any help would be appreciated!Thanks,Shivani

Shivani by Tera Contributor
  • 868 Views
  • 4 replies
  • 2 helpfuls

DMAP & Discovery Models

Hello Everyone, Good Day. I would like to ask :  Can one DMAP have multiple discovery models & how can we link Software Model with different discovery models & DMAP. Thank You. Regards, Prasad Deshpande

prasaddeshp by Tera Contributor
  • 354 Views
  • 1 replies
  • 0 helpfuls

Content Service Opt Out

If my instance is on cloud and I opt out from the content service, will I get updated lifecycle dates, PPN details and normalization data into my software library? And how frequently my software library will get updated?

VMWare Horizon discovery requirements for SAM Professional

I have a customer who uses VMWare Horizon for their VDI environment. They have a few base images that are all Non-Persistent and use App Volumes when users require specific applications like MS Project.  I am trying to determine if there are any addi...

Sean W2 by Tera Contributor
  • 1692 Views
  • 3 replies
  • 7 helpfuls
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