Microsoft 365 integration

[ThuDuongN048285]

Hi,

I want to integrate Microsoft 365 to ServiceNow for SAM, I know I could pull user data (including email, name of user) from Microsoft portal.

However, is there any way for me to pull device number from Microsoft portal, as each user uses a laptop to access Microsoft. If it requires a special Microsoft plugin to do that, please let me know.

Thank you!

[Kit Cheong]

"is there any way for me to pull device number from Microsoft portal"
Not using SAM.
To import end-user devices (laptops, phone, tablets), and import the software installed on each device requires separate integration configuration. See https://www.servicenow.com/docs/bundle/zurich-servicenow-platform/page/product/configuration-managem...