Integration of SAM with Cisco, SAP, infoblox, F5
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08-04-2024 06:12 AM - edited 08-04-2024 06:13 AM
HI Team,
I want a support from all of you as we want to integrate the License which is puchased for hardware devices like Cisco, F5 Load balance or infoblox with ServiceNow but we are not able to integrate OOTB, Please let me know how we can integrate these license with ServiceNow and that should be visible in Software asset workspace dashboard (like how many license are used and how many are avail).
Also if we create SAP connection request will I am able to integrate all the product mentioned below:
SAP Analytics Cloud Professional
SAP Analytics Cloud Standard
SAP Ariba Strategic Sourcing Suite
SAP S/4HANA Cloud
SAP S/4HANA Cloud for Cash Management Private
SAP S/4HANA Cloud for treasury and risk management Private
SAP S/4HANA Cloud Private
SAP S/4HANA Enterprise Management Private
SAP SuccessFactors Compensation
SAP SuccessFactors Employee Central
SAP SuccessFactors Employee Central Payroll
SAP SuccessFactors Employee Central Service Center
SAP SuccessFactors Learning
SAP SuccessFactors Onboarding
SAP SuccessFactors Performance & Goals
SAP SuccessFactors Recruiting
SAP SuccessFactors Succession and Development
SAP SuccessFactors Time Tracking.
Please help us how we can make these integration feasible with the SNOW as there is no direct profile integration available for these publishers.
Thanks:
Pardhyuman S
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09-22-2024 02:57 PM
Hi @PardhyumanS,
Custom SaaS integration (Cisco, Infoblox, F5, ...) - ServiceNow shared a great documentation about the custom integration of other SaaS products. Please review and let us know if you've any specific question - SaaS License Connections (servicenow.com)
Integration with SAP - the ootb integration with the ABAP connection to your SolMan is limited to all products managed within your SAP landscape connected to your SolMan. No support for SAP cloud products
The SAP publisher pack supports named user/engine measurement licenses for both SAP ERP Central Component (ECC) applications and SAP S/4 HANA applications.
- SAP S/4HANA Cloud -> Requires a custom SaaS integration
- SAP Analytics Cloud -> Requires a custom SaaS integration
- SAP SuccessFactors -> OOTB SaaS integration available Integrating with SAP SuccessFactors (servicenow.com)
Best, Dennis