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‎12-03-2024 05:05 AM - edited ‎12-04-2024 05:53 AM
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‎12-03-2024 05:14 AM
@NurayA ServiceNow has a KB on a similar scenario here with a pretty simple solution.
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0958768