I understand that the cmdb_sam_sw_install table is populated by discovery. How does it tie to SAMPro license utilization? We have a product with multiple installs that is setup with a software model and dmap, but in the workspace is shows we have 0...
Hi everyone. I wanted to know what OOTB workflows in the flow designer can be used to implement SAM processes (from SAM 1.0 till 10.0 including SaaS 1.0)?
We have SAM Pro and we're utilizing the Service Graph Connector for SCCM. Our Software Usages table is populating and shows a last used time. Our Software Installations table is populating as well, but the 'last_used' field on that table is NOT popul...
This is for an input form to request approval for a software. We want the user to be able to search for the product from the content library products table instead of having a free text field. Looking for help to get the best solution (dev code) to...
When multiple SLA's are attached to a task, then after updating and not matching the conditions of the SLA then the attached SLA is not gets removed? What is the requirement behind it? Please response if anyone knows...
@Sohail Khilji @Ankur Bawiskar @Community Alums @Dr Atul G- LNG or anyone please help I have a JSON Response after executing from flow designer spoke how can I map the JSON Response to servicenow Table the field mapping please share the video or...
Hello everyone,Could someone please help me to activate a plugin in my PDI: https://dev201216.service-now.com/I need the Client Software Distribution 2.0 and the Microsoft Intune Spoke plugins to run a POC.
The business rule "Remove Installs For Retired/Stolen CI" is setting the value of operational_status to 6 for cmdb_ci_appl records. This value is invalid and generates the following error in the logs: NiceError: [2024-04-22T07:58:45.547Z]: Invalid...
I'm using Sam Pro with my instance version set to Tokyo. I have two entitlements from Adobe: one for Adobe All Apps and the other for a Single App. For Adobe All Apps, I've created a suite that functions as expected. However, for the Single pro App, ...
I want to know whether there is any way to associate with Asset in the form screen of SPM. It seems that there is only asset task in the related list.Or can you tell me what the business is like between project and asset.And are there any plugins tha...
We have loaded our entitlements and ran Discovery (from InTune). The discovered software installs map to the same software models as our entitlements, but the Licence Workbench shows everything as Unlicensed Installs. Am I missing something silly? Wh...
This discovery model, "Microsoft SQL Server 2016 (64-bit)," doesn't specify an edition. We discovered 50 devices with this model installed.We searched these 50 devices in the MS-SQL instances table (cmdb_ci_db_mssql_instance) and found multiple editi...
Good day,I'm using SAM Pro with my instance version set to Tokyo. I have a Microsoft 365 entitlement that's due for renewal. After receiving the renewed license, I'm unsure whether to add a new entitlement with a new software model or update the exis...
Hi buddies, Currently I have SAM Pro in Vancouver release, integrated with Intune. I'd like to automate the reclaim for office 365 E1 and E3 subscriptions. Could I do this with Intune, or Intune spoke? As an additional question. The out of the box re...
@SrinivasRamanu1 I've attempted to research relevant ServiceNow documentation/training, YouTube videos, and forum posts for clarification on multiple SAM reconciliation topics. Are there suggested resources that expand on SAM topics to assist in tr...
