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SAM Pro: Remediation Options not showing in License Workbench

Hello Team, We have uploaded several entitlements into SAM Pro and would like to make good use of the License Workbench capabilities. We can see several Software Model Results and many Unlicensed Installs out of these, but we don't have any Remediati...

LFS by Giga Expert
  • 1559 Views
  • 11 replies
  • 0 helpfuls

D365/PowerApps Integration

Hey team, Has anyone successfully implemented the D365/PowerApps SaaS integration: https://docs.servicenow.com/bundle/utah-it-asset-management/page/product/software-asset-management2/concept/integrating-with-microsoft365.html If so, what information ...

SAP OOB product in ServiceNow SAM Pro

Hi All,I am looking for information on the out-of-the-box (OOB) SAP products that are supported in ServiceNow SAM Pro(Tokyo). I would appreciate it if someone could provide me with a list of these products.Thanks in Advance!

Community Alums by Community Alums  
  • 675 Views
  • 7 replies
  • 0 helpfuls

Software Models and Discovery Model

Hi Community,   How software models can be created for corresponding discovery models . And how those software models are linked with product lifecycle information that we are getting in software product lifecycle table?   Thanks,      

p t1 by Kilo Sage
  • 1006 Views
  • 2 replies
  • 1 helpfuls

How to install SAM foundation

HI everyoneIs there a way to install SAM foundation to my pdi? From the instance action page,i can install SAM Pro,but i only want SAM foundation。Because my custom only wants to use SAM fundation,and the offical document can't explain the detail abou...

newhand by Mega Sage
  • 1246 Views
  • 2 replies
  • 1 helpfuls

Allowing over allocation of entitlements

Howdy I have a software agreement that allows me to deploy software and pay for it in arrears via a true-up process. For example, I may purchase 5 licenses up front but I can deploy a sixth license and pay for it when I complete the true-up process. ...

Robert80 by Kilo Guru
  • 1521 Views
  • 5 replies
  • 4 helpfuls

Software asset management modules

Hello,Where can I find a list of the modules under SAM? I need this for basic scoping of ITAM Software Asset Management.

tnarendra by Tera Contributor
  • 331 Views
  • 1 replies
  • 0 helpfuls

Resolved! HAM

Hello friends,aborted by Business Rule 'Product should match Can someone suggest the reason behind this. What changes we need to do so that the  Your help will be appreciated.Thank you,

Asmita7 by Tera Expert
  • 696 Views
  • 3 replies
  • 2 helpfuls

Asset Offboarding Workflow

Reading through the product documentation, once the date of asset reclamation has passed, the workflow should automatically revoked user allocations and user subscriptions. In my PDI, the user subscriptions don't get revoked, only the user allocation...

Resolved! Price List and Import custom SAP price List

Hi, Can anyone explain the full functionality of Price lists (samp_price_list) and Import Custom SAP Price lists (imp_samp_sap_custom_price_list)? Though I have referred to the Product Docs, I couldn't get the exact point of what these tables do with...

SARAN_14 by Tera Contributor
  • 1060 Views
  • 2 replies
  • 1 helpfuls
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