Hi All,
We have set an integration for MS dynamic in ServiceNow. We are having the issue with access token. What happened recently, the user credential which we used to get the ouath token in initial step, got changed. The only thing, we can correlate is the timing. The credential got changed on Oct- 9th. On 9th, all the jobs and flows got failed. It is saying the error message as "401" Invalid username&password combo. My confusion is, if the credential which we used to fetch the oauth token, got changed. Does it affect our SN integration. Because i can see in manage token table. We have refresh token (fetched in initial steps) valid till Jan 2025 but we don't have any access token getting generated for MS dynamic integration. As per my understanding, it is a one time step, when we need admin user credential to make a connection with Source site.
Can anyone have any idea??
Any help would be appreciated!!
Thanks,
Shivani
