Oauth token validation
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10-18-2024 09:36 AM
Hi All,
We are having issue with MS dynamics integration.It was working fine till oct 9th. The issue is showing as invalid username and password combo. The MS team confirmed that the credentials which we used to fetch the refresh token got on Oct 9th. My confusion is, does it affect our SN integration. Because I saw there is no access token getting generated in manage token table. Even we have refresh token valid till Jan. My understanding is, we need the user credentials only one time in initial step but after that refresh token getting fetch access token to make the call.
Anyone has any idea?
Thanks,
Shivani
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10-18-2024 10:53 PM
best to get new access and refresh token everytime before hitting the Actual API
Script to retrieve Access and Refresh tokens using GlideOAuthClient libraries
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader