i want to configure outbound email integration in ServiceNow so that emails can be sent to multiple Gmail IDs based on the priority of the ticket.
If the priority is High, the email should be sent to the Manager’s Gmail ID(s)
If the priority is Low, the email should be sent to the Employee’s Gmail ID(s).
Please guide me step-by-step on how to implement this outbound email setup in ServiceNow, including how to add multiple recipients and how to apply conditions based on priority.
