Thursday
Does anyone know how the potential savings are calculated? We’re seeing $0 for many of the records in our instance.
Hi @Prasad_Sanka ,
Please refer to this KB : https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1931828
Also you can can refer to the response from @dreinhardt : https://www.servicenow.com/community/sam-forum/sam-pro-how-potential-savings-are-calculated/td-p/289...
Regards,
Abhishek
If my response helped, please mark it as the Accepted Solution ✅ Cheers!
