Hello,
Our team has been trying to get a handle on Reclamation/Potential & Actual savings. I understand the concept of every license that can be reclaimed and if marked for reclamation should have a dollar amount. However, every software that I seen inside our "License Metric Results" all have a Potential savings value of $0.00 (See our first picture). Which I believe would explain why we are not seeing an $value inside the Software asset analytics/SaaS overview (see the second picture). I have dug around inside our models to find where the value is coming from and I find the "Software Model Result" tab at the bottom, which leads me to (3rd screenshot). The fields inside this are not editable and show the "Potential savings" as $0.00. This is happening on all of our models and shows on both compliant and non-compliant software.
Our team has had SAMPro implemented within this last year and are looking through all resources to try and find some path forward. We have tried to reach out to our implementation partner. However, there are communication challenges that we are running into.
